Senior Cloud Systems Engineer – Remote (Public Trust)

Syms Strategic Group, LLC

Lexington (KY)

On-site

USD 85,000 - 117,000

Full time

5 days ago

Be an early applicant

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

Syms Strategic Group, LLC seeks an experienced systems engineer to provide day-to-day operational support for complex application cloud systems. You will develop solutions to routine technical problems, follow standard procedures, and document issues with precision.

The role requires strong Linux/Unix and Windows skills, scripting in Python/Bash/PowerShell, and experience with CI/CD pipelines and IaC tools. This is a remote, nationwide US-based opportunity with security clearance considerations.

Qualifications

Experience with AWS and/or Azure Cloud, namely S3, Step Functions, Batch Jobs, and CloudWatch.
Proven track record of managing and maintaining large-scale production systems.
Strong proficiency in Linux/Unix and Windows operating systems.
Experience with system administration tasks including user management, permissions, and system monitoring.
Proficiency in scripting languages such as Python, Bash, or PowerShell for automation and configuration management.
Experience with automation tools like Ansible, Puppet, Chef, or SaltStack.
Knowledge of cloud-native technologies and infrastructure-as-code (IaC) tools such as CloudFormation.
Experience with monitoring tools like DynaTrace, Science Logic, and CloudWatch.
An ability to troubleshoot and optimise system performance and reliability.
An understanding of network protocols, firewall configurations, and VPN setup.
Experience with database systems such as AWS RDS SQL Server and Oracle RDMBS/RDS.
Knowledge of database performance tuning and backup/recovery processes.
Knowledge of CI/CD pipelines.
Familiarity with version control systems like Git and CI/CD tools like GitHub Actions, AWS CodeBuild and CodeDeploy.
Strong analytical and problem-solving skills with the ability to troubleshoot complex system issues.
Excellent communication and interpersonal skills with the ability to work effectively in cross-functional teams.

Responsibilities

Perform high-level, day-to-day operational support of complex application cloud systems.
Develop solutions to routine technical problems of limited scope.
Follow standard practices and procedures in analyzing situations or data from which answers can be readily obtained.
Detect, isolate, document, rapidly report, and resolve system outages or problems encountered during operations of the scientific workstations, which includes the collections of diagnostic data, restoring the system operation, development of workarounds, and other activities necessary for recovery of a system.
Accurately document problems in logging and discrepancy reporting tools.
Work directly with the customer in most aspects of the day-to-day activities.
Respond to user calls regarding hardware and software problems, correcting or ensuring that problems are escalated when required.
Communicate with users and senior management the status of key problem statuses.
Perform maintenance/installation of computing infrastructure.
Implement continuous improvement methodology through the use of IT systems or procedure.
Maintain inventory of system assets.
Ensure compliance with VA standards and security policies.
Provide documentation, training, and additional duties as assigned.