Remote Senior Systems Engineer - Cloud & Automation Leader

Syms Strategic Group, LLC; Melbourne (FL); On-site; USD 85,000 - 117,000; Full time

Job summary

Syms Strategic Group, LLC is seeking an experienced systems engineer to support VA cloud operations in a fully remote role. The position involves day-to-day operational support of complex application cloud systems, troubleshooting, and collaboration with customers.

The role requires strong Linux/Windows, cloud experience (AWS/Azure), scripting skills, and the ability to work under pressure. Candidates must be U.S. citizens and eligible for a Public Trust.

Qualifications

• Experience with AWS and/or Azure Cloud, namely S3, Step Functions, Batch Jobs, and CloudWatch.
• Proven track record of managing and maintaining large-scale production systems.
• Strong proficiency in Linux/Unix and Windows operating systems.
• Experience with system administration tasks including user management, permissions, and system monitoring.
• Proficiency in scripting languages such as Python, Bash, or PowerShell for automation and configuration management.
• Experience with automation tools like Ansible, Puppet, Chef, or SaltStack.
• Knowledge of cloud-native technologies and infrastructure-as-code (IaC) tools such as Cloud Formation.
• Experience with monitoring tools like DynaTrace, Science Logic, and CloudWatch.
• An ability to troubleshoot and optimise system performance and reliability.

Responsibilities

• Perform high-level, day-to-day operational support of complex application cloud systems
• Develop solutions to routine technical problems of limited scope
• Follow standard practices and procedures in analyzing situations or data from which answers can be readily obtained
• Detect, isolate, document, rapidly report, and resolve system outages or problems encountered during operations of the scientific workstations
• Accurately document problems in logging and discrepancy reporting tools
• Work directly with the customer in most aspects of the day-to-day activities
• Respond to user calls regarding hardware and software problems, correcting or ensuring that problems are escalated when required
• Communicate with users and senior management the status of key problem statuses
• Perform maintenance/installation of computing infrastructure
• Implement continuous improvement methodology through the use of IT systems or procedure
• Maintain inventory of system assets
• Ensure compliance with VA standards and security policies
• Provide documentation, training, and additional duties as assigned

Skills

AWS/Azure Cloud

Linux/Windows

Scripting: Python/Bash/PowerShell

Automation: Ansible/Puppet/Chef

CI/CD pipelines

Git & GitHub Actions

Education

Bachelor's degree

Tools

CloudFormation

GitHub Actions

AWS CodeBuild/CodeDeploy

Job description

Syms Strategic Group, LLC is seeking an experienced systems engineer to support VA cloud operations in a fully remote role. The position involves day-to-day operational support of complex application cloud systems, troubleshooting, and collaboration with customers.

The role requires strong Linux/Windows, cloud experience (AWS/Azure), scripting skills, and the ability to work under pressure. Candidates must be U.S. citizens and eligible for a Public Trust.