Senior Cloud Support Engineer – Azure Expert (Remote)

Bentley Systems, Incorporated; Exton (PA); Ibrido; USD 130.000 - 170.000; Tempo pieno

Vantaggi offerti da questo lavoro

Bentley Impact Day

Colleague recognition programs

Inclusion and wellbeing initiatives

Descrizione del lavoro

Bentley Systems, Incorporated is seeking a Senior Engineer to tackle complex technical challenges and lead initiatives across cloud services, databases, and integrations. You will mentor colleagues, share knowledge, and help define future capabilities while maintaining high customer satisfaction.

The role emphasizes hands-on problem solving, collaboration with global teams, and continuous learning in a remote/hybrid environment. Certifications in cloud technologies are strongly preferred.

Competenze

• 7+ years supporting enterprise software in SaaS, cloud, or hybrid environments.
• Proven ability to lead complex technical issues to resolution in partnership with Engineering and Operations teams.
• Strong hands-on experience with Microsoft Azure, Windows Server and desktop environments, Networking and connectivity troubleshooting, APIs, integrations, SSO, and OAuth.
• Skilled at analyzing logs, packet captures, HAR files, and other diagnostic data to identify root causes.
• Excellent communication skills to explain technical issues to engineers and customers.

Mansioni

• Solve complex technical issues, identify root causes, and deliver effective solutions for customers.
• Support Bentley products and their integrations across cloud services, databases, networks, and connected technologies.
• Collaborate with global teams to improve products and customer experiences.
• Share knowledge through technical training, documentation, Tech Talks, and mentoring colleagues.
• Act as a technical leader and trusted expert within your area of specialization.
• Contribute ideas to influence product improvements and future capabilities.
• Stay current with emerging technologies and industry trends.

Conoscenze

Azure

Windows Server

Networking

APIs

SSO/OAuth

Cloud certifications

AZ-900

AZ-104

CCNA/CCNP

Security fundamentals

Logs/diagnostics

Formazione

Bachelor's degree in Computer Science or equivalent

Strumenti

Azure

Descrizione del lavoro

Bentley Systems, Incorporated is seeking a Senior Engineer to tackle complex technical challenges and lead initiatives across cloud services, databases, and integrations. You will mentor colleagues, share knowledge, and help define future capabilities while maintaining high customer satisfaction.

The role emphasizes hands-on problem solving, collaboration with global teams, and continuous learning in a remote/hybrid environment. Certifications in cloud technologies are strongly preferred.