Senior Cloud SRE & Platform Reliability Engineer

Convergys; Seattle (WA); On-site; USD 115,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Job summary

Concentrix in Seattle is seeking a Senior Site Reliability Engineer (SRE) to build, automate, and support scalable cloud-native platforms. You will improve reliability, observability, and performance through IaC, Kubernetes, and CI/CD automation.

The ideal candidate brings 5+ years in SRE/DevOps, strong Linux, Kubernetes, Docker expertise, and hands-on experience with monitoring tools like Splunk, Grafana, and Prometheus.

Qualifications

• 5+ years of experience in Site Reliability Engineering (SRE), DevOps, Platform Engineering, Cloud Operations, or a related field.
• Strong experience with Linux administration, Kubernetes, Docker, and cloud platforms such as AWS and/or Azure.
• Hands-on experience with Infrastructure as Code (Terraform, CloudFormation, Helm) and CI/CD pipeline automation.
• Proficiency in scripting and automation using Python and Bash.
• Experience supporting distributed systems, APIs, microservices, and customer-facing applications in production environments.
• Strong knowledge of monitoring and observability tools such as Splunk, Grafana, Prometheus, Open Telemetry, and New Relic.
• Experience with incident management, root cause analysis (RCA), performance tuning, disaster recovery, and reliability engineering.
• Understanding of Git, DevOps best practices, automation, and cloud-native technologies.
• Strong problem-solving, troubleshooting, and collaboration skills.

Responsibilities

• Reliability Engineering & Operational Excellence: Design, implement, and support highly available, scalable, and resilient cloud-native platforms and services.
• Observability & Monitoring: Build and manage enterprise observability solutions with Grafana, Prometheus, Datadog, and more.
• Platform Engineering: Develop shared platform services and automation to boost developer productivity.
• Cloud Infrastructure & Automation: Design, deploy, and manage cloud infrastructure across AWS and Azure with IaC.
• CI/CD & DevOps Enablement: Build and optimize CI/CD pipelines and GitOps practices.
• Incident Management & Resilience Engineering: Lead RCAs, runbooks, DR planning, resiliency testing.

Skills

Kubernetes

Docker

Linux administration

AWS

Azure

SRE

DevOps

Python

Bash

Education

Bachelor’s degree in Computer Science or related field

Tools

Terraform

CloudFormation

Helm

Kubernetes manifests

Splunk

Grafana

Prometheus

Datadog

New Relic

Open Telemetry

Job description

Concentrix in Seattle is seeking a Senior Site Reliability Engineer (SRE) to build, automate, and support scalable cloud-native platforms. You will improve reliability, observability, and performance through IaC, Kubernetes, and CI/CD automation.

The ideal candidate brings 5+ years in SRE/DevOps, strong Linux, Kubernetes, Docker expertise, and hands-on experience with monitoring tools like Splunk, Grafana, and Prometheus.