Senior Cloud SRE: Observability, Automation & Resilience

AXON-Networks; Irvine (CA); Hybride; USD 160 000 - 200 000; Plein temps

Résumé du poste

AXON Networks is seeking a Senior Site Reliability Engineer to improve cloud service reliability, observability and capacity. You will lead incident response, automate diagnostics and help scale NOC operations for a fleet of devices and cloud services.

The role emphasizes building production-grade software, refining SLOs/SLIs, and integrating CI/CD and GitOps practices across cloud and device-management ecosystems. This is a fully remote position within North America.

Qualifications

• 5+ years of experience in site reliability engineering, production engineering, DevOps, cloud infrastructure, systems engineering or a closely related role.
• Strong software or automation skills in Python, Go, Java, Bash or a comparable language, with experience producing maintainable operational code.
• Hands‑on experience operating distributed production systems in a public cloud environment and troubleshooting across application, infrastructure, network and device‑integration layers.
• Experience with Google Cloud Platform, Oracle Cloud Infrastructure and production Kubernetes environments.
• Experience with infrastructure as code and delivery tooling such as Terraform, Helm, Git-based CI/CD and policy-as-code.
• Strong Linux, containers and Kubernetes fundamentals, including deployment behavior, resource management, networking and failure diagnosis.
• Strong troubleshooting & debugging skills in Kubernetes platforms.
• Experience with modern observability practices and tools across metrics, logs, traces, alerting, dashboards and synthetic monitoring.
• Familiarity with Prometheus, Grafana, OpenTelemetry or equivalent observability ecosystems.
• Familiarity with Apache Pulsar or similar distributed messaging and streaming platforms handling requests from millions of devices.
• Experience participating in an on-call rotation and responding effectively to high‑severity, customer-impacting production incidents.
• Working knowledge of SLOs, error budgets, capacity planning, resilience engineering, change safety and blameless incident learning.
• Bachelor’s degree in computer science, engineering or equivalent practical experience.

Responsabilités

• Own reliability outcomes for assigned cloud services.
• Improve observability, capacity, resilience and recovery.
• Define and operationalize service-level indicators, service-level objectives and actionable alerting.
• Automate repetitive NOC work and create safe, testable mechanisms for diagnosis, recovery, device operations and routine production changes.
• Lead technically during incidents, drive evidence-based learning and ensure high-value corrective actions are completed.
• Establish reliability baselines, SLIs, SLOs and error budgets for cloud services and critical device-management workflows.
• Trace failures across the end-to-end service path including cloud APIs, Kubernetes, databases and device-management layers.
• Identify fleet-wide and customer-specific failure patterns.
• Contribute operability requirements and production evidence during design and readiness reviews.
• Maintain NOC dashboards for service health, device reachability, provisioning success, telemetry and impact.
• Participate in on-call rotation and act as incident lead when appropriate.
• Develop production-grade software, scripts and workflows for diagnosis, remediation and recovery.
• Improve CI/CD and GitOps practices for operational software and infrastructure.

Connaissances

Python

Go

Java

Bash

Kubernetes

Formation

Bachelor’s degree in computer science, engineering or equivalent practical experience

Outils

Terraform

Helm

Git-based CI/CD

OpenTelemetry

Prometheus

Grafana

Apache Pulsar

Description du poste

AXON Networks is seeking a Senior Site Reliability Engineer to improve cloud service reliability, observability and capacity. You will lead incident response, automate diagnostics and help scale NOC operations for a fleet of devices and cloud services.

The role emphasizes building production-grade software, refining SLOs/SLIs, and integrating CI/CD and GitOps practices across cloud and device-management ecosystems. This is a fully remote position within North America.