Remote Cloud SRE & NOC Reliability Lead

AXON Networks; Irvine (CA); Remote; USD 160,000 - 200,000; Full time

Job summary

AXON Networks is seeking a Site Reliability Engineer to improve the availability, performance, scalability and recoverability of our cloud solutions. You will blend software engineering with hands-on NOC operations to make the cloud-to-device service path observable, supportable and resilient at fleet scale.

Join a team that partners with Support, Operations, cloud and DevOps to reduce on-call toil, develop production-grade tooling, and drive reliability improvements across APIs, Kubernetes,

Qualifications

• 5+ years of experience in site reliability engineering, production engineering, DevOps, cloud infrastructure, systems engineering or a closely related role.
• Strong software or automation skills in Python, Go, Java, Bash or a comparable language, with experience producing maintainable operational code.
• Hands-on experience operating distributed production systems in a public cloud environment and troubleshooting across application, infrastructure, network and device-integration layers.
• Experience with Google Cloud Platform, Oracle Cloud Infrastructure and production Kubernetes environments.
• Experience with infrastructure as code and delivery tooling such as Terraform, Helm, Git-based CI/CD and policy-as-code.
• Strong Linux, containers and Kubernetes fundamentals, including deployment behavior, resource management, networking and failure diagnosis.
• Strong troubleshooting & debugging skills in Kubernetes platforms.
• Experience with modern observability practices and tools across metrics, logs, traces, alerting, dashboards and synthetic monitoring.
• Familiarity with Prometheus, Grafana, OpenTelemetry or equivalent observability ecosystems.
• Familiarity with Apache Pulsar or similar distributed messaging and streaming platforms handling requests from millions of devices.
• Experience participating in an on-call rotation and responding effectively to high-severity, customer-impacting production incidents.
• Working knowledge of SLOs, error budgets, capacity planning, resilience engineering, change safety and blameless incident learning.
• Strong networking knowledge, including TCP/IP, DNS, DHCP, TLS, routing, NAT, load balancing and systematic packet- or session-level troubleshooting.
• Clear communication, disciplined documentation and the ability to collaborate across NOC, cloud, DevOps, firmware and service-provider teams.
• Bachelor’s degree in computer science, engineering or equivalent practical experience.

Responsibilities

• Own reliability outcomes for assigned cloud services.
• Improve observability, capacity, resilience and recovery.
• Define and operationalize service-level indicators, service-level objectives and actionable alerting.
• Automate repetitive NOC work and create safe, testable mechanisms for diagnosis, recovery, device operations and routine production changes.
• Lead technically during incidents, drive evidence-based learning and ensure high-value corrective actions completed.

Skills

SRE/DevOps

Programming

Kubernetes

Linux fundamentals

Observability

Networking

On-call experience

Education

Bachelor’s degree

Tools

Prometheus

Grafana

OpenTelemetry

Terraform

Helm

Git CI/CD

Apache Pulsar

Job description

AXON Networks is seeking a Site Reliability Engineer to improve the availability, performance, scalability and recoverability of our cloud solutions. You will blend software engineering with hands-on NOC operations to make the cloud-to-device service path observable, supportable and resilient at fleet scale.

Join a team that partners with Support, Operations, cloud and DevOps to reduce on-call toil, develop production-grade tooling, and drive reliability improvements across APIs, Kubernetes,