Senior Cloud Solutions Architect — Customer-Focused, Global

Tencent Americas

Palo Alto (CA)

On-site

USD 115,800 - 212,300

Full time

14 days+

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Job summary

Tencent Americas is seeking a Senior Product Specialist in Palo Alto to drive the adoption of Tencent Cloud products and ensure customer satisfaction. The role requires 8+ years of experience, a bachelor's degree in a related field, and fluency in English and Chinese.

You will be responsible for working with customers to identify their needs, leading project implementations, and collaborating with various teams to enhance product value.

The base pay range for this position is $115,800 to $212,300 per year, alongside potential additional benefits.

Qualifications

8+ years of relevant experience in technology or a related field.
Experience in a customer-facing role.
Familiarity with cloud security and content delivery technologies.

Responsibilities

Drive Tencent Cloud product adoption based on customer needs.
Guide internal teams and partners on product best practices.
Resolve customer issues related to Tencent Cloud products.

Skills

Excellent communication skills

Fluency in English and Chinese

Customer-facing experience

Knowledge of cloud security

Understanding of project management concepts

Deep knowledge of network protocols

Education

Bachelor's degree in Computer Science or related field

Job description

You will be responsible for working with customers to identify their needs, leading project implementations, and collaborating with various teams to enhance product value.

The base pay range for this position is $115,800 to $212,300 per year, alongside potential additional benefits.

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