Senior Cloud Platform Engineer – AWS, Automation & AI Ops

Love's Travel Stops & Country Stores Inc.; Oklahoma City (OK); On-site; USD 95,000 - 135,000; Full time

Benefits offered by this job

Tuition assistance

Paid Time Off

Flexible Scheduling

401(k) – 100% Match up to 5%

Medical/Dental/Vision Insurance after

Competitive Pay

Career Development

Hiring Immediately

Job summary

Love's Travel Stops & Country Stores Inc. is seeking a Cloud Platform Operations Engineer in Oklahoma City to own day-to-day AWS-based cloud platform operations, incident management, and automation initiatives across edge and on-premise environments.

You will drive automation, build scalable runbooks, and collaborate with infrastructure, engineering, and security teams to improve reliability, performance, and cost efficiency.

Qualifications

• Bachelors degree in Computer Science or a related discipline is required.
• 46+ years of experience supporting cloud or infrastructure environments in a production setting.
• Demonstrated experience operating and supporting AWS-based platforms at scale.
• Proven track record resolving complex infrastructure issues end-to-end (compute, storage, networking, access).
• Hands-on experience implementing Infrastructure-as-Code solutions in a production environment (Terraform preferred).
• Experience working in ticket-driven, operational support environments with defined SLAs and incident management processes.
• Exposure to hybrid or distributed environments, including edge compute or virtualization platforms.
• Practical experience applying AI tools to infrastructure operations (e.g., log analysis, incident triage, workflow automation).
• Infrastructure as Code: Terraform (preferred), CloudFormation
• Configuration Management: Ansible or similar tools
• Systems Administration: Linux and/or Windows server environments
• Troubleshooting: Root cause analysis across compute, storage, networking, and access layers
• Monitoring & Observability: Experience with logging, metrics, and alerting tools
• Automation & Scripting: Python, Bash, or similar
• Cloud Security Fundamentals: IAM, access controls, and security best practices
• AI Tool Application: Use of LLMs, copilots, or log analysis platforms to support diagnostics
• Edge/Hybrid Infrastructure (Preferred): Virtualization, edge compute, and cloud synchronization concepts
• Operational Excellence: Ownership, accountability, and urgency in maintaining system stability
• Analytical Thinking: Structured problem-solving under pressure
• Automation Mindset: Automate repetitive operational tasks
• Adaptability: Fast-paced, ticket-driven environments
• Collaboration: Cross-team work across infra, eng, security
• Communication: Translating issues for technical/non-technical stakeholders
• Continuous Improvement: Enhance processes, tools, platform reliability
• Learning Agility: Evolving cloud technologies and AI capabilities
• Enterprise Mindset & Team Contribution: Support broader priorities

Responsibilities

• Operate and support AWS infrastructure, including EC2, S3, IAM, VPC, and related services in a production environment.
• Respond to and resolve Tier II/III incidents impacting cloud and edge systems, ensuring timely service restoration.
• Troubleshoot complex issues across compute, storage, networking, and access layers using logs, metrics, and system data.
• Perform root cause analysis and implement corrective actions to prevent recurrence.
• Identify recurring operational issues and translate them into scalable solutions via automation or design improvements.
• Maintain and enhance monitoring, alerting, and observability practices to improve system reliability.
• Design, implement, and maintain Infrastructure-as-Code solutions (Terraform, CloudFormation).
• Develop and maintain automation scripts to reduce manual intervention and improve efficiency.
• Apply an automation-first mindset to repeatable operational processes.
• Leverage AI tools to accelerate diagnostics, summarize behavior, and recommend remediation actions.
• Contribute to AI-enabled operational capabilities, including knowledge retrieval, intelligent runbooks, and workflow automation.
• Identify opportunities to integrate AI into operational processes for speed, accuracy, and scalability.
• Monitor system performance, availability, and cost utilization; address anomalies proactively.
• Optimize cloud spend by identifying underutilized resources and implementing cost controls.
• Support reliability engineering practices to improve uptime and resilience.
• Support edge compute and hypervisor environments; ensure connectivity and cloud integration.
• Troubleshoot hybrid infrastructure issues spanning on-premise/edge and cloud environments.
• Develop and maintain runbooks, knowledge articles, and SOPs; keep docs current.
• Contribute to a culture of operational discipline and continuous improvement.

Skills

AWS

Terraform

Ansible

Linux

Python

Incident response

Monitoring

Education

Bachelors degree in Computer Science or related field

Tools

Terraform

CloudFormation

Ansible

AWS Console/IAM

Job description

Love's Travel Stops & Country Stores Inc. is seeking a Cloud Platform Operations Engineer in Oklahoma City to own day-to-day AWS-based cloud platform operations, incident management, and automation initiatives across edge and on-premise environments.

You will drive automation, build scalable runbooks, and collaborate with infrastructure, engineering, and security teams to improve reliability, performance, and cost efficiency.