Senior Cloud Operations Manager – AWS, Security & Reliability

BioSpace

Rockville (MD)

On-site

USD 139,000 - 199,000

Full time

14 days+

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Benefits offered by this job

Healthcare options

Retirement savings

Paid time off

Job summary

The U.S. Pharmacopeial Convention (USP) is seeking a Senior Manager, Cloud Operations to lead AWS cloud services, data platforms, and Acquia/Drupal environments ensuring security, scalability, and cost efficiency.

You will guide architecture decisions and drive automation and DevOps practices across enterprise platforms. The role requires extensive AWS experience, leadership skills, and a proven track record in managing technical teams, delivering reliable cloud services, and partnering with

Qualifications

Bachelor's degree in CS/IT/Engineering or equivalent.
10+ years AWS cloud experience with 4-5 years in Senior Cloud Engineer / Architect role.
5+ years of management experience leading technical teams.
AWS Solutions Architect Professional, AWS DevOps Engineer Professional, or equivalent certifications.

Responsibilities

Lead AWS Cloud Operations – Own the availability, performance, security, scalability, resilience, capacity management, and operational health of AWS cloud services and platforms.
Provide Cloud Architecture Leadership – Guide AWS platform and solution architecture decisions to ensure alignment with business requirements, enterprise standards, security policies, supportability, and cost-effectiveness.
Manage Data Platforms & ETL Reliability – Oversee AWS data platforms, ETL/ELT pipelines, and analytics workloads to ensure reliable, secure, and high-performing data processing services.
Oversee Acquia & Drupal Platform Operations – Ensure stability, performance, security, and operational readiness of Acquia-hosted Drupal applications supporting enterprise and customer-facing services.
Drive Reliability, Monitoring & Incident Management – Establish observability, monitoring, alerting, and incident response practices while leading root-cause analysis and continuous service improvement initiatives.
Advance Automation & DevOps Practices – Champion Infrastructure-as-Code, CI/CD, automation, and operational efficiency initiatives to improve deployment reliability and reduce manual effort.
Ensure Security, Governance & Compliance – Partner with cybersecurity and architecture teams to enforce cloud security controls, governance standards, audit readiness, risk management, and regulatory compliance.
Optimize Cloud Financial Management – Drive AWS cost transparency, governance, forecasting, resource optimization, and financial accountability while balancing performance, reliability, and business value.
Lead Service Management & Operational Excellence – Establish ITIL-aligned service management practices, maintain operational documentation, and continuously improve processes, service maturity, and user experience.
Develop High-performing Teams & Partnerships – Lead cloud and platform operations teams, foster technical growth and accountability, and build strong partnerships with business stakeholders, architects, developers, vendors, and support organizations to deliver measurable business outcomes.