Senior Cloud Operations Engineer

CBORD; United States; Remote; USD 85,000 - 95,000; Full time

Job summary

Join a dynamic team as a Senior Cloud Operations Engineer, where you will ensure the seamless operation of hosted infrastructure on AWS. This role involves technical design and implementation of mission-critical systems, offering an exciting opportunity to leverage your project leadership skills. You will collaborate with cross-functional teams to deploy application code and manage secure networks, all while mentoring junior members. If you thrive in a collaborative environment and are passionate about cloud infrastructure, this position is perfect for you. Enjoy a culture that fosters creativity and innovation while making a significant impact on our technology solutions.

Benefits

Robust health insurance plan

Wellness Benefit of $200

Employee Assistance Program

15 vacation days

10 paid holidays

5 sick days

3 personal days

Employer paid Life Insurance

401(k) Savings Plan with match

Paid Parental Leave Program

Qualifications

• 4+ years of experience in network operations and system administration.
• Strong hands-on experience with AWS and excellent communication skills.

Responsibilities

• Fine-tune cloud environments for optimum performance.
• Architect and manage Linux-based and Windows Server systems.

Skills

Network Operations

System Administration

AWS

Networking Technologies

Problem-Solving

Communication Skills

Education

Bachelor’s degree in IT

Bachelor’s degree in Computer Science

Tools

PostgreSQL

MySQL

Microsoft SQL Server

Job description

CBORD and Horizon are the world’s leading providers of integrated technology solutions powering housing, access, foodservice, nutrition, eCommerce, and card systems for K-12 and higher education, acute care, senior living, and business campuses. Our success and growth is directly attributed to our DREAM team. Our culture is built on integrity, respect for our people, and continuous personal development. We maintain an entrepreneurial spirit, where creativity, innovative problem solving, and learning agility drive our day-to-day actions.

DREAM team (how we refer to all of us)

You’re engaged and self-motivated. You think like an entrepreneur, constantly driving improvement and innovation. You act as a change agent. You’re a team player contributing to a collaborative and diverse work environment. We question the status quo and so should you. You are accountable and focused and take smart risks. You’re an extension of our talent acquisition team – always scouting top talent to join our team.

Join a team of experts as a Senior Cloud Operations Engineer and take on the exciting challenge of ensuring seamless operation and maintenance of Horizon and CBORD’s hosted infrastructure on AWS. In this role, you will be responsible for the technical design and implementation of mission-critical enterprise systems and leverage your project leadership skills to provide exceptional service to customers.

What You’ll be Doing

• Fine-tune cloud environments to deliver optimum performance
• Deploy application code into production environments with the help of cross-functional teams
• Architect and manage Linux-based and Windows Server systems in a highly available customer-facing environment
• Design and implement secure local and wide-area networks
• Ensure safe and secure systems by adhering to policies and procedures for hosted PCI/HIPAA/SOC2 infrastructure
• Troubleshoot, analyze and resolve incidents with effective root cause analysis
• Mentor junior team members and continuously innovate within the hosted infrastructure

What You’ll Bring to the Table

• 4+ years of experience in network operations and system administration (Linux and Windows)
• Strong hands-on experience with AWS
• Excellent understanding of networking technologies and secure communication protocols
• Familiarity with relational databases such as PostgreSQL, MySQL and Microsoft SQL Server
• Bachelor’s degree in IT, Computer Science or related field (preferred)
• Excellent communication skills, ability to work effectively in a team or autonomously
• Strong analytical and problem-solving skills with the ability to manage multiple projects

Salary: As required by the equal pay and transparency acts, the expected base salary for this position is: $85,000 - $95,000 per year depending on years of experience.

What’s Good to Know

• This role may require occasional night and weekend work and travel up to 10 days per year.

Who You’ll Work With

You will interact with product management and development, product support, implementation, managed services, and sales teams. If you're passionate about cloud infrastructure and want to take your skills to the next level, this is the perfect opportunity for you!

Why be a part of the DREAM team (DREAM perks)

Stay Healthy

• Eligible team members have access to a robust health insurance plan on their first day of employment
• To encourage, motivate and challenge team members to take an active interest in their health and well-being, the Company provides a Wellness Benefit of $200 for the calendar year
• Access to an Employee Assistance Program

Eligible team members are granted with the following paid time off annually:

• Vacation: 15 vacation days; pro-rated during the first year
• Holidays: 10 paid holidays each year
• Sick Time: 5 sick days
• Personal days: 3 personal days; pro-rated during the first year

Plan for the Future

• Employer paid Life Insurance / AD&D / Short-Term Disability Insurance
• Voluntary Long-Term Disability Insurance / Term Life Insurance / AD&D
• Access to FSA Plans & Commuter Benefit Plans
• 401(k) Savings Plan where the Company matches team member contributions $0.50 for every dollar saved up to 8% of pay. 100% vested on day one.
• Access to the Roper Employee Stock Purchase Plan
• Paid Parental Leave Program

Make an Impact

DREAMcares (The Company’s outreach initiative to support our extended community)

• Eligible employees will have access to 3 paid days off annually to serve at a qualified and approved organization

This description is intended to be generic in nature. It is not intended to determine all specific duties and responsibilities of any particular position. Essential functions and overtime eligibility may vary on the specific tasks assigned to the position.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities