Senior Cloud Observability Engineer

CVS Health; Wisconsin; Hybrid; USD 107,000 - 284,000; Full time

Job summary

CVS Health Enterprise Technology is seeking a Lead Cloud Engineer to shape the future of the Observability Platform. You will design, scale, and operate high-throughput telemetry pipelines across multiple clouds and datacenters, collaborating with SRE and application teams to deliver reliable, secure platform services.

You will mentor engineers, drive OpenTelemetry adoption, implement strong monitoring, and contribute to platform standards in a Fortune 6 environment, delivering cost-efficient,

Qualifications

• 7+ years of experience in Software Engineering.
• 5+ years with observability practices, including SLIs/SLOs/SLAs, alerting, and incident management.
• 5+ years building production-grade backend services in Go and/or Java.
• 5+ years implementing and operating OpenTelemetry, including OTLP, semantic conventions, and instrumentation patterns.
• 5+ years with cloud-native and containerized platforms (Docker, Kubernetes, Argo CD).
• 5+ years working with public cloud platforms (AWS, GCP, or Azure).
• 3+ years designing and scaling distributed, high-volume data pipelines.
• 3+ years of experience with Helmcharts, Kustomize etc.
• 3+ years working with Grafana OSS or comparable observability backends (Grafana, Loki, Tempo, Mimir).
• 3+ years of experience with Infrastructure as Code tools such as Terraform or CloudFormation.
• 3+ years with relational databases (PostgreSQL, MySQL).

Responsibilities

• Design, build, and operate core observability platform services using Go, Python, Java (Spring Boot).
• Lead enterprise-wide adoption of OpenTelemetry, including client libraries, semantic conventions, instrumentation patterns, and Collector/agent strategy.
• Architect and scale high-throughput, fault-tolerant telemetry pipelines (logs, metrics, traces) with a focus on performance, reliability, and cost efficiency.
• Develop self-service observability capabilities that simplify onboarding, troubleshooting, and adoption for application teams.
• Implement end-to-end monitoring of the observability platform, defining SLOs, health checks, and alerting.
• Collaborate with SRE, Platform, and Cloud teams to establish reliability standards, error budgets, and incident response practices.
• Participate in on-call rotations and lead incident mitigation, root-cause analysis, and post-incident reviews.
• Automate operational workflows and eliminate manual toil through tooling, CI/CD enhancements, and platform automation.
• Ensure secure telemetry pipelines through mTLS, secrets management, and zero-trust design patterns.
• Produce and maintain high-quality technical documentation, standards, and best practices.
• Engage with internal engineering teams to gather requirements, influence roadmap prioritization, and deliver platform improvements.
• Provide technical leadership through mentorship, design reviews, architectural guidance, and cross-team collaboration with principal engineers and engineering leadership.

Skills

Software engineering

Observability practices

Cloud-native platforms

OpenTelemetry

Mentoring

SRE collaboration

Education

Bachelor's degree

Tools

Go

Python

Java (Spring Boot)

Docker

Kubernetes

Argo CD

Terraform

CloudFormation

PostgreSQL/MySQL

Grafana

Job description

CVS Health Enterprise Technology is seeking a Lead Cloud Engineer to shape the future of the Observability Platform. You will design, scale, and operate high-throughput telemetry pipelines across multiple clouds and datacenters, collaborating with SRE and application teams to deliver reliable, secure platform services.

You will mentor engineers, drive OpenTelemetry adoption, implement strong monitoring, and contribute to platform standards in a Fortune 6 environment, delivering cost-efficient,