Senior Cloud Observability Engineer

Wellmark Blue Cross and Blue Shield

Des Moines (IA)

On-site

USD 140,000 - 170,000

Full time

14 days+

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Job summary

Wellmark Blue Cross Blue Shield is seeking an Enterprise Cloud Engineer IV (Observability) to design and advance observability across cloud, infrastructure, and AI-driven platforms. You will lead monitoring, logging, tracing, and telemetry initiatives, partner with architecture, security, and business teams, and drive reliability and data-driven decision making.

The role emphasizes scalable solutions, reducing operational risk, and applying best practices in reliability engineering within a

Qualifications

7+ years of experience in cloud engineering, SRE, DevOps, observability engineering, or related disciplines.
Proven experience designing and operating enterprise-scale observability platforms in complex production environments.
Demonstrated success leading technical initiatives that improved reliability, availability, scalability, and operational efficiency.
Experience with leading observability platforms including Dynatrace, Splunk, Datadog, Grafana, Prometheus, OpenTelemetry, New Relic, AppDynamics, Elastic, Honeycomb, or equivalent.
Strong understanding of observability principles including metrics, logging, distributed tracing, service health, SLIs, SLOs, error budgets, and reliability engineering.
Experience architecting observability solutions for cloud-native and distributed systems running in AWS, Azure, or GCP.
Advanced knowledge of Kubernetes, containers, microservices, networking, and modern application architectures.
Experience implementing Infrastructure as Code and CI/CD practices that integrate observability controls and instrumentation.
Experience supporting observability requirements for AI, machine learning, and intelligent agent platforms.
Strong consulting, stakeholder management, and influence skills.
Demonstrated ability to mentor engineers and lead technical communities of practice.
Industry certifications in cloud platforms and/or observability technologies.

Responsibilities

Lead design, implementation, and evolution of enterprise monitoring, logging, tracing, and telemetry platforms.
Promote best practices in reliability engineering and cloud-native operations.
Collaborate with architecture, security, platform engineering, and business stakeholders to establish observability standards.