Senior Cloud & Network Engineer

Standley Systems; Oklahoma City (OK); On-site; USD 85,000 - 120,000; Full time

Job summary

Standley Systems is seeking a Cloud Engineer to provide third-level technical support for clients and internal staff. The role focuses on servers, networks, and applications, with emphasis on Windows and Mac environments.

You will diagnose complex issues and contribute to the knowledge base. The ideal candidate has strong troubleshooting skills, excellent communication, and a proven ability to manage multiple tasks while maintaining customer satisfaction.

Qualifications

• Expertise in diagnosing and resolving complex network/server issues.
• Experience supporting Windows and macOS platforms.
• Strong verbal and written communication with customers and team members.

Responsibilities

• Serve as third-level support for complex server and network issues.
• Configure, install and troubleshoot servers, networks, and applications.
• Monitor alerts and proactively respond to customer equipment issues.
• Document standard procedures and contribute to Help Desk knowledge base.

Skills

Networking troubleshooting

Server administration

Windows and Mac support

Communication skills

Customer relationship

Multitasking

Education

MCP/MCSA

CCENT/CCNA

VMware/VCP

Job description

Standley Systems is seeking a Cloud Engineer to provide third-level technical support for clients and internal staff. The role focuses on servers, networks, and applications, with emphasis on Windows and Mac environments.

You will diagnose complex issues and contribute to the knowledge base. The ideal candidate has strong troubleshooting skills, excellent communication, and a proven ability to manage multiple tasks while maintaining customer satisfaction.