Senior Cloud Integrations & Migrations Lead

Storcom, Inc.; Idaho; On-site; USD 72,000 - 92,000; Full time

Job summary

11:11 Systems in the United States/ Idaho seeks a Lead Cloud Integrations Engineer to plan, provision, migrate and optimize cloud-based customer environments. You will drive customer success by delivering migrations, leading the cloud integration team, and coordinating with Operations, Infrastructure and Development to resolve issues.

The role requires 4+ years in VMware administration, strong virtualization knowledge, and excellent communication.

Qualifications

• Bachelor’s degree in a related field or equivalent work experience.
• 4+ years recent experience as a technical, hands-on, enterprise VMware administrator.
• Extensive knowledge and experience using VMware management tools (vCenter, vCloud Director, VMware Configuration Manager).
• Working experience managing scalable, highly available, mission critical virtualized VMware infrastructures.
• Experience should include implementing and managing multiple virtual environments.
• Solid understanding of and experience with virtualization technologies, such as VMware, OpenStack, AWS, etc.
• Understanding of cloud-based infrastructure services, such as BaaS, IaaS and DRaaS.
• 4+ years of experience as a technical support representative with extensive hands-on troubleshooting.
• Excellent communicator, high energy, positive attitude, aptitude for professional growth.
• Must be detail and goal-oriented with demonstrated technical knowledge and consultative skills.
• Ability to pursue positive outcomes for assigned tasks independently.
• Must be able to work in assigned country without a visa sponsorship.

Responsibilities

• Deliver migration services to meet 11:11 Systems' integrations strategy to customers.
• Provide feedback to leadership to prioritize escalated tickets.
• Triage incoming requests for migration strategy and plan technical requirements.
• Act as a technical lead for the Cloud Integration team to resolve migration problems.
• Escalate and work with Operations, Infrastructure, Development, and other teams.
• Own project tickets within area of responsibility and ensure follow-up.
• Follow 11:11 Systems' best practices for service management.
• Deliver superior customer service while maintaining professional relationships.
• Manage ticket escalations and ensure timely vendor involvement as needed.
• Mitigate migration-related incidents and problems.
• Collaborate with vendors for support needs.
• Enhance team efficiency by taking on new requests and adding value.
• Work collaboratively with colleagues under the Code of Ethics and Company Values.
• Handle all company data per data handling policies.
• Review policies and complete compliance training.

Skills

VMware admin

vCenter

VMware tools

OpenStack

AWS

Cloud infra

Troubleshooting

Communication

Education

Bachelor’s degree or equivalent

Tools

vCenter

vCloud Director

VMware Configuration Manager

Job description

11:11 Systems in the United States/ Idaho seeks a Lead Cloud Integrations Engineer to plan, provision, migrate and optimize cloud-based customer environments. You will drive customer success by delivering migrations, leading the cloud integration team, and coordinating with Operations, Infrastructure and Development to resolve issues.

The role requires 4+ years in VMware administration, strong virtualization knowledge, and excellent communication.