Senior Cloud Engineer - AWS, Terraform & AI DevOps

JPMorganChase; Plano (TX); On-site; USD 125,000 - 180,000; Full time

Benefits offered by this job

Health insurance

On-site health and wellness centers

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching

Backup childcare

Job summary

JPMorgan Chase is seeking a Software Engineer III to design and implement cloud contact center infrastructure on AWS using Terraform, Python, and Kubernetes. You will build scalable, secure, and cost-efficient platforms, while collaborating with product, application, and infrastructure teams.

The role emphasizes strong engineering practices across design, build, testing, deployment, and operations. The team focuses on modern, secure employee communications within a global financial institution,

Qualifications

• Seven years of relevant experience.
• Experience in designing and maintaining production-grade full-stack applications/services in large-scale environments.
• Hands-on experience with Java, Python, or JavaScript/TypeScript.

Responsibilities

• Design cloud contact center infrastructure and scalable components on AWS.
• Implement infrastructure as code using Terraform.
• Develop and maintain backend/frontend services to support contact center workflows.
• Build and improve CI/CD pipelines for secure, repeatable deployments.
• Adopt AI-assisted engineering practices with secure validation standards.
• Create and maintain APIs and integrations (REST, OAuth2, JWT).
• Monitor, troubleshoot, and resolve platform issues for reliable uptime.
• Drive performance, resiliency, and cost-efficiency improvements.
• Document designs, runbooks, and operational procedures.

Skills

Java

Python

JavaScript/TypeScript

AWS

Terraform

Kubernetes

Docker

REST APIs

OAuth2/JWT

CI/CD

Education

Bachelor's or Master's in Computer Science or Engineering

Tools

Terraform

AWS

Kubernetes

Docker

Jenkins

Git

Kafka/Kinesis

Job description

JPMorgan Chase is seeking a Software Engineer III to design and implement cloud contact center infrastructure on AWS using Terraform, Python, and Kubernetes. You will build scalable, secure, and cost-efficient platforms, while collaborating with product, application, and infrastructure teams.

The role emphasizes strong engineering practices across design, build, testing, deployment, and operations. The team focuses on modern, secure employee communications within a global financial institution,