Senior Cloud Engineer - AWS, Terraform & AI-Driven Infra

JP Morgan Chase; Plano (TX); On-site; USD 130,000 - 170,000; Full time

Job summary

JP Morgan Chase seeks a Software Engineer III to design and implement cloud contact center infrastructure on AWS, including Connect integrations. You will build scalable, resilient platforms using Python and Terraform, partnering with product and infrastructure teams to improve reliability, performance, and cost efficiency.

You will contribute to infrastructure as code, automation, observability, and AI-assisted engineering practices.

Qualifications

• Bachelor’s or master’s degree in computer science, Engineering, or related field, plus seven years of relevant experience
• Hands-on experience with Java, Python, or JavaScript/TypeScript in production
• Proficiency in AWS services and Terraform in production environments
• Experience building CI/CD pipelines and using Git; Kubernetes and Docker in runtime environments
• Experience designing and building web frameworks and REST APIs and service integrations; creating user interfaces using React
• Experience leading AI-assisted software development tools with validation standards
• Strong understanding of responsible AI use and secure data handling and resiliency

Responsibilities

• Design cloud contact center infrastructure and application components that scale reliably in AWS
• Implement infrastructure as code using Terraform to provision, deploy and manage cloud resources
• Drive AI-assisted engineering practices with secure coding and automated testing
• Create and maintain APIs and integration patterns (REST) with OAuth2/JWT authentication
• Monitor, troubleshoot, and resolve platform issues to maintain uptime
• Improve resiliency, performance, and cost efficiency through design reviews and optimization
• Document designs, runbooks, and operational procedures to support reliable operations
• Coach and promote responsible use of AI-assisted engineering tools

Skills

Java

Python

JavaScript/TypeScript

AWS

Terraform

CI/CD

Kubernetes

Docker

REST APIs

React

Security

AI-assisted engineering tools

Education

Bachelor’s or Master’s degree in computer science/Engineering or related

Tools

Terraform

Jenkins

Git

Kubernetes

Docker

React

Spring Boot

REST APIs

OAuth2/JWT

Kafka

Kinesis

DynamoDB

Job description

JP Morgan Chase seeks a Software Engineer III to design and implement cloud contact center infrastructure on AWS, including Connect integrations. You will build scalable, resilient platforms using Python and Terraform, partnering with product and infrastructure teams to improve reliability, performance, and cost efficiency.

You will contribute to infrastructure as code, automation, observability, and AI-assisted engineering practices.