Senior Cloud Engineer

Tyler Technologies; Herndon (VA); Hybrid; USD 117,345 - 191,458; Full time

Benefits offered by this job

Health benefits

Retirement plan

Collaborative culture

Job summary

Tyler Technologies is seeking a Senior Cloud Engineer to join a hybrid team working with development and operations to automate migrations and build scalable AWS infrastructure. You will design, implement, and support cloud solutions using Terraform, CloudFormation, and GitHub Actions, collaborating across product and engineering teams.

The role requires 6–8 years of relevant experience, strong scripting, and the ability to guide admins, manage security and cost analytics, and maintain best

Qualifications

• Bachelor's degree preferred or equivalent in a related field.
• 6–8 years of experience in the field or related area.
• Ability to guide a team of admins through a project to completion and direct work of others.
• Ability to identify, develop & document business requirements, technical requirements and functional designs.
• Administer AWS infrastructure including VPC, EC2, IAM, EBS, Security Groups, Auto Scaling, and RDS.
• Establish federated identity solutions between on‑premises and commercial clouds.
• Develop and maintain standards for operations of core AWS components.
• Provide analytics to leadership related to costs, capacity, and administration; evaluate options, analyze complex problems, present possible solutions simply.
• Demonstrated experience with Terraform, CloudFormation, or other IaC tools to provision and manage cloud infrastructure.
• Familiarity with Git, GitHub Actions, or similar CI/CD platforms.
• Knowledge of best practices for branching, testing, and release management.
• Experience with monitoring and alerting tools like CloudWatch, Datadog, or similar
• Passion for defining best practices, coding standards, and design patterns.
• Must be able to make or recommend quick decisions.
• Must be able to absorb new technologies and implement them quickly and thoroughly.
• Ability to work well with a cross‑functional, geographically dispersed team and customer base.
• Strong verbal and written communication skills and ability to lead effectively across organizations.
• Must be able to prioritize large lists of tasks effectively.
• Relies on experience and judgement to plan and accomplish goals.

Responsibilities

• Design and develop infrastructure solutions to support business functions, processes, and applications.
• Maintain and build infrastructure to standards, performing updates and upgrades to environments, tools and scripts.
• Monitor and acknowledge alerts and provide root cause analysis.
• Develop, evaluate, and make recommendations for alternative infrastructure solutions.
• Implement and manage AWS infrastructure using tools like Terraform, CloudFormation, or other IaC tools.
• Leverage AWS services such as EC2, VPC, ALB/NLB, Route53, S3, Lambda, Systems Manager, Step Functions, and Image Builder for scalable, repeatable environments.
• Create and maintain CI/CD pipelines (e.g., GitHub Actions) to automate testing, deployment, and rollback processes.
• Understand the nuances of single‑tenant SaaS applications, including tenant isolation, customer‑specific configurations, and version control.
• Work closely with product and engineering teams to plan deployments, manage upgrades, and ensure consistency across multiple customer instances.
• Collaborate with teams to ensure minimal downtime and swift recovery from deployment issues.
• Work with managers and directors to implement tactical solutions to ensure continuity of operations and eliminate recurring problems.
• Advanced troubleshooting and problem‑solving skills to solve complex issues with or without documentation.
• Collaborate cross‑functionally to develop tools and processes that improve deployment reliability and velocity.
• Perform root‑cause analysis on production incidents and implement preventive measures.

Skills

Cloud expertise

Scripting

IaC

AWS

CI/CD

Root-cause analysis

Team leadership

Communication

Education

Bachelor's degree

Tools

Terraform

CloudFormation

Git

GitHub Actions

Job description

Senior Cloud Engineer

Tyler Technologies is currently looking to hire a Senior Cloud Engineer to work a hybrid schedule at one of several key locations. This role requires working closely with development and operations teams to build automation and tools to streamline customer migrations. Successful candidates will bring cloud expertise, scripting, and IaC skills and ability to think independently. They will participate in project development and be responsible for cloud requirements design, implementation, and support. Multi‑tasking and supporting various environments is a definite plus.

Location

Overland Park, Kansas | Yarmouth, Maine | Troy, Michigan | Herndon, Virginia

Travel

0‑5%

Responsibilities

• Design and develop infrastructure solutions to support business functions, processes, and applications
• Maintain and build infrastructure to standards, performing updates and upgrades to environments, tools and scripts
• Monitor and acknowledge alerts and provide root cause analysis
• Develop, evaluate, and make recommendations for alternative infrastructure solutions
• Implement and manage AWS infrastructure using tools like Terraform, CloudFormation, or other IaC tools
• Leverage AWS services such as EC2, VPC, ALB/NLB, Route53, S3, Lambda, Systems Manager, Step Functions, and Image Builder for scalable, repeatable environments
• Create and maintain CI/CD pipelines (e.g., GitHub Actions) to automate testing, deployment, and rollback processes
• Understand the nuances of single‑tenant SaaS applications, including tenant isolation, customer‑specific configurations, and version control
• Work closely with product and engineering teams to plan deployments, manage upgrades, and ensure consistency across multiple customer instances
• Collaborate with teams to ensure minimal downtime and swift recovery from deployment issues
• Work with managers and directors to implement tactical solutions to ensure continuity of operations and eliminate recurring problems
• Advanced troubleshooting and problem‑solving skills to solve complex issues with or without documentation
• Collaborate cross‑functionally to develop tools and processes that improve deployment reliability and velocity
• Perform root‑cause analysis on production incidents and implement preventive measures

Qualifications

• Bachelor's degree preferred or equivalent in a related field
• 6‑8 years of experience in the field or related area
• Ability to guide a team of admins through a project to completion and direct work of others
• Ability to identify, develop & document business requirements, technical requirements and functional designs
• Administer AWS infrastructure including VPC, EC2, IAM, EBS, Security Groups, Auto Scaling, and RDS
• Establish federated identity solutions between on‑premises and commercial clouds
• Develop and maintain standards for operations of core AWS components
• Provide analytics to leadership related to costs, capacity, and administration; evaluate options, analyze complex problems, present possible solutions simply
• Demonstrated experience with Terraform, CloudFormation, or other IaC tools to provision and manage cloud infrastructure
• Familiarity with Git, GitHub Actions, or similar CI/CD platforms
• Knowledge of best practices for branching, testing, and release management
• Experience with monitoring and alerting tools like CloudWatch, Datadog, or similar
• Passion for defining best practices, coding standards, and design patterns
• Must be able to make or recommend quick decisions
• Must be able to absorb new technologies and implement them quickly and thoroughly
• Ability to work well with a cross‑functional, geographically dispersed team and customer base
• Strong verbal and written communication skills and ability to lead effectively across organizations
• Must be able to prioritize large lists of tasks effectively
• Relies on experience and judgement to plan and accomplish goals

Salary

Salary will generally fall between $117,345 – $191,458 before adjustment for geographic differences. The position may be incentive eligible.

Benefits

Tyler Technologies offers competitive benefits to support health and financial wellness, including health, dental, vision, and retirement plans. Employees enjoy a collaborative culture focused on growth and development.

Equal Opportunity Statement

Tyler Technologies is a proud equal‑opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for an application or hiring process due to a disability, please submit your request by emailing [e-mail] or calling 800.646.2633 ext. 791008.