Lead Cloud Ops Engineer

Tyler Technologies, Inc.; Plano (TX); Hybrid; USD 110,000 - 140,000; Full time

Job summary

Tyler Technologies, Inc. is seeking a Lead Cloud Ops Engineer to drive the design and implementation of DevOps practices. The role includes mentoring CloudOps teams and collaborating with product teams to develop secure and scalable cloud solutions. Candidates must have a Bachelor’s in Computer Science or related field, 3+ years of relevant experience, and hands-on CI/CD experience.

This role offers remote flexibility, requiring only one day of on-site presence in Plano TX. Successful candidates must also pass a federal background check.

Qualifications

• 3+ years of experience in a cloud-focused DevOps, CloudOps, or software engineering role.
• Hands-on experience in a CI/CD environment, implementing and maintaining automation pipelines.
• Ability to pass a federal background check.

Responsibilities

• Implement best practices and design patterns across supported products.
• Collaborate with product teams to design, develop, and optimize CI/CD pipelines.
• Mentor and review work of senior and junior CloudOps team members.

Skills

CloudOps practices

CI/CD pipelines

AWS services

Linux systems management

Python scripting

Kubernetes

Terraform

Ansible

Education

Bachelor’s degree in Computer Science or Management Information Systems

Tools

CI/CD platforms (Harness, Jenkins, GitHub Actions)

Datadog

Job description

Lead Cloud Ops Engineer

Lead the design, implementation, and continuous improvement of DevOps practices across our ERP hosting platform. Serve as a technical mentor to CloudOps teams and collaborate with product teams to deliver secure, scalable cloud solutions.

Responsibilities

• Advocate and implement best practices and design patterns across supported products.
• Collaborate with product teams to design, develop, and optimize CI/CD pipelines.
• Leverage IaC, configuration management, and event‑driven infrastructure for secure and resilient deployments.
• Create tools to streamline deployment and enhance monitoring in a large‑scale distributed environment.
• Architect and implement innovative software solutions supporting DevOps and Agile transformation.
• Mentor and review work of senior and junior CloudOps team members, providing constructive feedback.
• Offer technical guidance to leadership to improve project outcomes and efficiency.
• Continuously expand expertise and share knowledge with colleagues.

Qualifications

• Bachelor’s degree in Computer Science or Management Information Systems.
• 3+ years of experience in a cloud‑focused DevOps, CloudOps, or software engineering role.
• Hands‑on experience in a CI/CD environment, implementing and maintaining automation pipelines.
• Proficiency managing Linux‑based systems and using configuration automation tools (Ansible, Chef, Puppet, or RunDeck).
• Design and maintain highly available and secure cloud systems, including migration and workload management in AWS.
• Development experience with an object‑oriented language and scripting in Bash or Python.
• Experience with Kubernetes, Terraform, and Datadog.
• Familiarity with core AWS services: EC2, VPC, ELB, RDS, Route 53, CloudWatch, S3.
• Experience with at least one CI/CD platform such as Harness, Jenkins, or GitHub Actions.
• Ability to pass a federal background check.

Working Arrangement

Remote work within the same MSA as the worksite is available 4 days per week; on‑site presence in Plano, TX is required 1 day per week.

Location

Plano, Texas

Travel

0–5%

Background Check

Tyler is subject to regulations, guidelines, and/or client requirements relating to the qualifications of Tyler personnel performing certain client work. If selected, a federal background check must be successfully passed at the time an offer is extended and throughout employment with Tyler.

Equal Opportunity Statement

Tyler Technologies is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing [e-mail] or by calling 800.646.2633‑ext. 791008.