Senior Cloud Engineer

Tyler Technologies; Troy (MI); Hybrid; USD 117,345 - 191,458; Full time

Job summary

Tyler Technologies is seeking a Senior Cloud Engineer to work in a hybrid setup, focusing on building automation tools for customer migrations. This role involves close collaboration with development and operations teams.

The ideal candidate has extensive cloud experience, strong scripting skills with IaC tools, and the ability to manage AWS infrastructure effectively. Salary ranges from $117,345 to $191,458 and applications are welcome from diverse backgrounds.

Qualifications

• 6-8 years of experience in cloud engineering or related area.
• Ability to guide teams through projects to completion.
• Familiar with best practices for cloud infrastructure management.

Responsibilities

• Design and develop infrastructure solutions to support applications.
• Maintain and update environments, tools, and scripts.
• Monitor system alerts and perform root cause analysis.
• Implement and manage AWS infrastructure using IaC tools.
• Collaborate with cross-functional teams to improve deployment reliability.

Skills

AWS administration

Scripting and IaC skills

Team leadership

Problem-solving

Communication skills

Education

Bachelor's degree in relevant field

Tools

Terraform

CloudFormation

GitHub Actions

Job description

Senior Cloud Engineer

Tyler Technologies is currently looking to hire a Senior Cloud Engineer to work a hybrid schedule at one of several of our key locations. This job requires working closely with our development and operations teams to build automation and tools to streamline our customer migrations. Successful candidates will bring cloud expertise, scripting and IaC skills. They must be able to think and work independently, participate in project development, and be responsible for cloud requirements design, implementation, and support. The ability to multi‑task and support various environments is a definite plus.

Location: Overland Park, Kansas | Yarmouth, Maine | Troy, Michigan | Herndon, Virginia

Travel: 0‑5%

Responsibilities

• Design and develop infrastructure solutions to support business functions, processes, and applications.
• Maintain and build infrastructure to standards, performing updates and upgrades to environments, tools, and scripts.
• Monitor and acknowledge alerts and provide root cause analysis.
• Develop, evaluate, and make recommendations for alternative infrastructure solutions.
• Implement and manage AWS infrastructure using tools like Terraform, CloudFormation, or other IaC tools.
• Leverage AWS services such as EC2, VPC, ALB/NLB, Route53, S3, Lambda, Systems Manager, Step Functions, and Image Builder for scalable, repeatable environments.
• Create and maintain CI/CD pipelines (e.g., GitHub Actions) to automate testing, deployment, and rollback processes.
• Understand the nuances of single‑tenant SaaS applications, including tenant isolation, customer‑specific configurations, and version control.
• Work closely with product and engineering teams to plan deployments, manage upgrades, and ensure consistency across multiple customer instances.
• Work with teams to ensure minimal downtime and swift recovery from deployment issues.
• Collaborate with managers and directors to implement tactical solutions to ensure continuity of operations and prevent recurring problems.
• Perform advanced troubleshooting and problem‑solving for complex issues.
• Collaborate with cross‑functional teams to develop tools and processes that improve deployment reliability and velocity.
• Perform root‑cause analysis on production incidents and implement preventive measures.

Qualifications

• Bachelor’s degree preferred, or equivalent, in a relevant field.
• 6‑8 years of experience in the field or related area.
• Ability to guide a team of administrators through a project to completion and direct the work of others.
• Ability to identify, develop, and document business and technical requirements and functional designs.
• Administer AWS infrastructure including VPC, EC2, IAM, EBS, Security Groups, Auto Scaling, and RDS.
• Establish federated identity solutions between on‑premises and commercial clouds.
• Develop and maintain standards for operations of core AWS components.
• Provide analytics to leadership related to costs and capacity.
• Demonstrated experience using Terraform, CloudFormation, or other IaC tools to provision and manage cloud infrastructure.
• Familiarity with Git, GitHub Actions, or similar CI/CD platforms.
• Knowledge of best practices for branching, testing, and release management.
• Experience with monitoring and alerting tools like CloudWatch or Datadog.
• Passion for defining best practices, coding standards, and design patterns.
• Strong verbal and written communication skills and ability to lead effectively across organizations.
• Ability to prioritize large lists of tasks effectively.
• Ability to make quick decisions and absorb new technologies rapidly.
• Experience working with geographically dispersed, cross‑functional teams and customers.
• Relies on experience and judgement to plan and accomplish goals.

State‑Specific Salary Range Disclosure Requirements

Salary will generally fall between $117,345 and $191,458 before adjustment for geographic differences. The recruiter can confirm if the position is incentive eligible.

Equal Employment Opportunity Statement

Tyler Technologies is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing [e-mail] or by calling 800.646.2633 ext. 791008. These methods are reserved for individuals who require accommodation due to a disability.