CloudOps Engineer

Tyler Technologies, Inc.; Orono (ME); Hybrid; USD 104,773 - 170,945; Full time

Job summary

Tyler Technologies, Inc. seeks a CloudOps Engineer to lead DevOps best practices and manage production Kubernetes environments. The role involves designing CI/CD pipelines, ensuring high availability, and optimizing cloud infrastructure. Candidates should have expertise in AWS and Kubernetes, along with strong problem-solving and collaboration skills. Salary ranges from $104,773 to $170,945 based on experience. The position allows for remote work with occasional travel.

Qualifications

• Minimum 1 year of experience in cloud-focused DevOps or CloudOps role, preferably in AWS.
• Minimum 1 year with production Kubernetes clusters; EKS experience preferred.
• Minimum 1 year in a CI/CD environment implementing and maintaining automation pipelines.

Responsibilities

• Advocate and implement DevOps best practices across products and teams.
• Own the health, stability, and performance of centralized Kubernetes clusters.
• Design, develop, and optimize comprehensive CI/CD pipelines.

Skills

Cloud & DevOps expertise

Kubernetes & EKS expertise

CI/CD experience

Linux administration

Scripting skills

Microservices architecture

Monitoring & observability

Tools

Terraform

AWS services

GitHub Actions

Job description

CloudOps Engineer – Tyler Technologies

Join Tyler Technologies as a CloudOps Engineer. You will play a critical role in designing, building, and maintaining the highly available, scalable, and secure cloud infrastructure that supports our financial management, human resources, tax billing, and asset management solutions.

At Tyler Technologies, we’re building the next generation of ERP solutions to power Connected Communities—helping local governments and school districts centralize data and streamline their operations.

Location

Yarmouth, Maine or Remote (travel 2–5%)

Responsibilities

• Lead DevOps best practices – Advocate and implement best practices and design patterns across supported products and teams.
• Manage production Kubernetes environments – Own the health, stability, and performance of centralized Kubernetes clusters.
• Continuous improvement – Optimize Kubernetes environments through automation, monitoring, and best practices.
• Ensure reliability & scalability – Maintain secure, high‑availability infrastructure to support business needs.
• Implement CI/CD pipelines – Design, develop, and optimize comprehensive CI/CD pipelines with product teams.
• Enhance ERP hosting platform – Build the next generation of our ERP hosting platform using IaC, configuration management, and event‑driven infrastructure.
• Develop automation tools – Create tools to streamline service deployment and improve monitoring in a large‑scale distributed environment.
• Drive DevOps transformation – Architect and implement innovative software solutions supporting DevOps and Agile transformation initiatives.
• Provide on‑call support – Participate in periodic on‑call duties to maintain system stability and reliability.
• Collaborate across teams – Work closely with internal and external teams to develop and implement efficient solutions.
• Foster a learning culture – Expand your expertise and actively share knowledge with colleagues to support professional growth.
• Offer constructive feedback – Provide respectful and actionable feedback to leadership to improve DevOps strategies.
• Stay informed – Maintain strong understanding of DevOps principles and advocate best practices among application teams.

Qualifications

• Technical Experience
• Cloud & DevOps expertise – Minimum 1 year of experience in cloud-focused DevOps, CloudOps, or software engineering role, preferably in AWS.
• Kubernetes & EKS expertise – Minimum 1 year with production Kubernetes clusters (required); EKS experience preferred.
• CI/CD experience – Minimum 1 year in a CI/CD environment implementing and maintaining automation pipelines.
• Linux administration – Minimum 1 year managing Linux‑based systems.
• Linux & Windows configuration – Preferred 1 year experience with tools such as Ansible, Chef, or Puppet.
• High availability & security – Minimum 1 year designing or maintaining highly available and secure cloud systems.
• AWS workload management – Minimum 1 year migrating and managing workloads in AWS.
• Software development – Minimum 1 year developing in an object‑oriented language (C# .NET preferred).
• Scripting skills – Minimum 1 year scripting with Bash or Python.
• AWS services – Familiarity with core AWS services such as EC2, VPC, ELB, RDS, Route 53, CloudWatch, S3.
• Infrastructure as code – Experience with Terraform (preferred), CloudFormation, or AWS CDK.
• CI/CD platforms – Hands‑on experience with Harness, Jenkins, or GitHub Actions.
• Monitoring & observability – Experience with real‑time monitoring tools such as Datadog.
• Microservices architecture – Strong understanding of microservice‑based system design.
• Database knowledge – Experience with PostgreSQL and MSSQL Server is a plus.
• AWS certification – Preferred but not required.
• Soft skills & mindset
• Problem‑solving ability – Analyze and resolve complex technical challenges.
• Collaboration & communication – Strong verbal and written communication skills.
• Self‑motivation – Capable of working independently while contributing to a team.
• Commitment to best practices – Passion for defining and implementing industry best practices.
• Continuous learning – Willingness to explore new technologies and teach others.

Salary

Salary generally falls between $104,773 - $170,945 before adjustment for geographic differences. Eligible for incentive.

Equal Opportunity Employer

Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, protected veteran status, or any other status protected under local, state, or federal laws.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request by emailing [e-mail] or by calling 800.646.2633 ext. 791008.

Requisition Number: 2026-8896