Senior Cloud Delivery Manager – Public Safety (Remote)

Axon Enterprise; Dallas (TX); Remote; USD 100,000 - 176,000; Full time

Benefits offered by this job

Competitive salary and 401k with match

Discretionary paid time off

Paid parental leave for all

Fitness programs

Emotional & Mental Wellness support

Snacks in offices

Job summary

Axon is seeking a Senior Technical Project Manager for its Axon 911 division. You will lead cloud and IT deployments powering emergency communications for public safety agencies across the United States.

You’ll coordinate resources across Axon 911, partners, and customers, serving as the primary technical liaison with engineering, product, and implementation teams. You will translate customer needs into actionable technical plans, drive cloud deployments, and ensure seamless production cutovers

Qualifications

• PMP or CAPM certification required or equivalent.
• 5+ years of experience managing global technical projects in B2B SaaS/IT/cloud environments.
• Proven ability to lead cross‑functional teams through cloud or hybrid deployments.
• Strong knowledge of IT infrastructure, networking, and cloud deployment models (AWS, Azure).
• Willingness to travel domestically up to 20%+.

Responsibilities

• Lead end‑to‑end deployment of cloud‑based platforms, including configuration, testing, and go‑live support.
• Collaborate with customers, partners, and internal teams to deliver scalable, secure IT solutions for public safety.
• Create and manage project and technical implementation plans (infrastructure readiness, data flows, failover tests).
• Coordinate with DevOps, R&D, and Solution Architects to align product capabilities with deployment requirements.
• Manage stakeholder expectations, proactively resolve issues, and ensure milestone delivery.
• Lead handovers to customer IT teams and provide onboarding training as needed.
• Identify post‑deployment support needs and opportunities for add‑on services.

Skills

PMP / CAPM

5+ years PM

Global projects

Cloud / Hybrid infra

Travel up to 20%

Tools

AWS

Azure

Job description

Axon is seeking a Senior Technical Project Manager for its Axon 911 division. You will lead cloud and IT deployments powering emergency communications for public safety agencies across the United States.

You’ll coordinate resources across Axon 911, partners, and customers, serving as the primary technical liaison with engineering, product, and implementation teams. You will translate customer needs into actionable technical plans, drive cloud deployments, and ensure seamless production cutovers