Senior Cloud & CI/CD Delivery Lead

Hitachi, Ltd.; Missouri; On-site; USD 120,000 - 150,000; Full time

Job summary

Hitachi Digital Services in the United States is seeking a Senior DevOps/CI-CD Leader with 10+ years of experience to lead deployment operations, optimize CI/CD environments, and drive reliability across cloud platforms (AWS/Azure). You will collaborate with product teams, run on-call rotations, and own incident and escalation processes while promoting best practices and knowledge sharing.

The role requires deep hands-on experience with Jenkins, Git, SonarQube, Artifactory and Ansible, plus

Qualifications

• 10+ years of experience in DevOps and CI/CD in Deployment Operations
• Cloud concepts for AWS/Azure incl. AKS, IoT, VMs, Azure DevOps, CDN, Storage, Traffic Manager, NSGs, Load Balancers, WAF, Ingress/Egress
• Experience deploying, configuring and troubleshooting DevOps/CI/CD tools and pipelines; infrastructure automation
• Lead Ops calls and attend stakeholder meetings; ensure service delivery standards are met
• Drive SRE practices with operational/product teams; align delivery
• Strong customer service, project management and quality control; own incident, request, change and escalation processes; perform post-mortems/RCAs
• Escalation point for operations issues; coordinate with internal teams
• Onboard new applications by gathering requirements and coordinating with India Technical Team
• Regular SLA reviews with customers; analyze incidents/problems/alerts for continual improvement
• Define and report progress on initiatives to executives and clients
• Drive product/environment transitions and know-how sharing
• Promote process improvements and training initiatives
• Mandatory skills: Cloud Administration (Azure, AWS, Ali Baba); Azure IAAS/PAAS components (AKS, Key VaultHDI, Event Hubs, IoT Hubs, Cosmos DB, PostgreSQL)

Responsibilities

• Lead Deployment Operations with CI/CD environments and ongoing maintenance
• Coordinate deployments, configurations and troubleshooting of CI/CD pipelines and automation
• Facilitate and document stakeholder reviews; monitor service delivery quality and compliance
• Engage in and promote SRE practices across teams to improve reliability
• Manage incidents, requests, changes and escalations; drive effective post-mortems/RCAs
• Act as escalation point for Operations; collaborate with Applications/Product teams for onboarding
• Review SLAs with customers and analyze incidents for continuous improvement
• Communicate progress on key initiatives to executives and clients
• Drive transitions of new products/environments and cascade knowledge to teams
• Promote people processes, knowledge sharing and training initiatives
• Nice to have: promote best practices, strong client interaction, excellent communication, teamwork and independent work capability

Skills

DevOps

CI/CD

SRE

Stakeholder management

Incident management

On-call rotation

Tools

Jenkins

Git

SonarQube

Artifactory

Ansible

Job description

Hitachi Digital Services in the United States is seeking a Senior DevOps/CI-CD Leader with 10+ years of experience to lead deployment operations, optimize CI/CD environments, and drive reliability across cloud platforms (AWS/Azure). You will collaborate with product teams, run on-call rotations, and own incident and escalation processes while promoting best practices and knowledge sharing.

The role requires deep hands-on experience with Jenkins, Git, SonarQube, Artifactory and Ansible, plus