Senior CLM Implementation Analyst - Remote

RTX; United States; Remote; USD 132,000 - 252,000; Full time

Benefits offered by this job

Parental leave

Flexible work schedules

Educational assistance

Job summary

RTX, the world’s largest aerospace and defense company, is seeking a Senior Business Analyst to support the enterprise Contract Lifecycle Management (CLM) solution. You will translate complex business needs into clear requirements and collaborate with legal, procurement, contracts, and IT teams to optimize CLM processes.

You’ll gather requirements, write user stories for the Icertis platform, participate in testing and workshops, and help ensure data quality and compliance.

Qualifications

• Typically requires a University Degree or equivalent experience with 10+ years as a Business Analyst in enterprise applications.
• Experience with CLM systems; Icertis preferred.
• Strong ability to translate complex business needs into structured requirements.

Responsibilities

• Gather, analyze, and document business requirements for CLM enhancements and processes.
• Translate requirements into user stories and acceptance criteria for Icertis.
• Support system configuration reviews, data validation, and functional testing.
• Facilitate workshops to map contract processes and identify improvements.
• Collaborate with architects, developers, and Icertis resources during design cycles.
• Maintain process documentation and training materials for CLM.
• Assist with issue triage, root-cause analysis, and user support.
• Support integrations with CRM and ERP, plus data mapping and data quality monitoring.
• Monitor compliance with enterprise standards and data governance.

Skills

Business analysis

Requirements gathering

Stakeholder engagement

Analytical thinking

Communication skills

Education

University degree or equivalent

Tools

Icertis CLM

CRM systems

ERP systems

Job description

RTX, the world’s largest aerospace and defense company, is seeking a Senior Business Analyst to support the enterprise Contract Lifecycle Management (CLM) solution. You will translate complex business needs into clear requirements and collaborate with legal, procurement, contracts, and IT teams to optimize CLM processes.

You’ll gather requirements, write user stories for the Icertis platform, participate in testing and workshops, and help ensure data quality and compliance.