Remote CLM Implementation Specialist
Pratt & Whitney
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Benefits offered by this job
Job summary
RTX is seeking a seasoned Business Analyst to join the Enterprise Services team as part of the Contract Lifecycle Management (CLM) program. The role focuses on gathering requirements, translating them into actionable user stories for the Icertis platform, and ensuring system configuration meets compliance and process-efficiency goals.
You will collaborate with legal, procurement, contracts, and IT teams across enterprise systems, drive workshops, validate data, and support testing and
Qualifications
- University degree or equivalent experience and at least 10+ years as a Business Analyst in enterprise applications, SaaS, or process automation.
- Experience with CLM systems; Icertis preferred.
- Strong understanding of contract processes across legal, procurement, or sales operations.
- Ability to translate complex business needs into structured requirements.
- Strong analytical, communication, and stakeholder engagement skills.
Responsibilities
- Gather, analyze, and document business requirements for enhancements, workflows, templates, and contract processes.
- Translate requirements into user stories, acceptance criteria, and configuration guidance for the Icertis platform.
- Support system configuration reviews, data validation, and functional testing.
- Facilitate workshops to understand contract processes and identify improvement opportunities.
- Partner with architects, developers, and Icertis resources during design and release cycles.
- Maintain process documentation, training materials, and CLM knowledge resources.
- Assist with issue triage, root-cause analysis, and user support to ensure smooth platform operations.
- Support integrations with CRM, ERP, e-signature, and analytics tools through requirements and data mapping.
- Monitor data quality, system usage, and compliance with enterprise standards.
Skills
Education
Tools
Job description
RTX is seeking a seasoned Business Analyst to join the Enterprise Services team as part of the Contract Lifecycle Management (CLM) program. The role focuses on gathering requirements, translating them into actionable user stories for the Icertis platform, and ensuring system configuration meets compliance and process-efficiency goals.
You will collaborate with legal, procurement, contracts, and IT teams across enterprise systems, drive workshops, validate data, and support testing and
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