Remote Icertis CLM Implementation Lead

RTX; United States; Remote; USD 132,000 - 252,000; Full time

Job summary

RTX is seeking an Implementation Lead for the CLM program to drive execution, governance, and continuous improvement of the enterprise CLM ecosystem built on Icertis. You will manage cross-functional initiatives, oversee configuration and releases, and ensure the solution delivers value, compliance, and operational excellence.

You will coordinate with legal, procurement, sales operations, and engineering teams, define requirements, and lead workshops on contract workflows and data quality.

Qualifications

• 10+ years of project or program management experience in enterprise SaaS or digital transformation environments.
• Hands-on experience with CLM platforms (Icertis strongly preferred).
• Strong understanding of contract lifecycle processes across legal, procurement, and sales operations.
• Experience managing multi-team projects with complex requirements and integrations.
• Skilled in building project plans, driving execution, and facilitating cross-functional alignment with strong communication, stakeholder management, and problem-solving skills.

Responsibilities

• Lead planning, execution, and delivery of projects and enhancements within the Icertis CLM platform, ensuring alignment with business goals, compliance requirements, and technology strategy.
• Manage project scope, timelines, risks, dependencies, and stakeholder communications across legal, procurement, sales operations, and engineering teams.
• Partner with product owners to define requirements, user stories, acceptance criteria, and release plans.
• Coordinate with solution architects, developers, and Icertis technical resources to ensure successful configuration, testing, and deployment.
• Facilitate cross-functional workshops focusing on contract workflows, obligation management, template updates, data quality, and process optimization.
• Own project governance documentation including project plans, RAID logs, resource plans, status reports, and change controls.
• Ensure adherence to enterprise standards around SOX, audit controls, privacy, security, and data governance.
• Support integration initiatives between Icertis and ERP, CRM, procurement, e-signature, and analytics platforms.
• Partner with business change management teams to drive user adoption, training, communication, and post-deployment support.
• Monitor system performance, backlog health, user feedback, and enhancement opportunities to support continuous improvement.
• Engage with Icertis support and customer success to track issues, elevate platform problems, and evaluate new product capabilities.

Skills

Project management

Icertis CLM

Contract lifecycle

Cross-functional

Requirements gathering

Job description

RTX is seeking an Implementation Lead for the CLM program to drive execution, governance, and continuous improvement of the enterprise CLM ecosystem built on Icertis. You will manage cross-functional initiatives, oversee configuration and releases, and ensure the solution delivers value, compliance, and operational excellence.

You will coordinate with legal, procurement, sales operations, and engineering teams, define requirements, and lead workshops on contract workflows and data quality.