Senior Clinical System Analyst

LifeBridge Health; Owings Mills (MD); On-site; USD 60,000 - 93,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Wellness programs

Mental health support

403(b) retirement plan

Pension

Life and disability insurance

Tuition reimbursement

Paid time off

On-site parking

Fitness discounts

Job summary

The Senior Clinical System Analyst at LifeBridge Health works under the general supervision of the application manager and independently on regular duties. Responsibilities include implementing, integrating, enhancing and supporting clinical applications across Sinai Hospital and LifeBridge Health, following change control and ticketing procedures.

Strong customer service and communication skills are essential for ongoing phone support to end users.

Qualifications

• Senior clinical system analyst responsibilities include implementing, integrating, enhancing and supporting clinical applications.
• Must follow change control and use of the issue/request tracking system.
• Provide ongoing telephone support with strong customer service and communication skills.

Responsibilities

• Implement, integrate, and support clinical applications across the system.
• Adhere to change control and use of the issue/request tracking system.
• Provide ongoing telephone support for end users with strong customer service.

Skills

Customer service

Communication skills

Clinical applications

Change control

Issue tracking system

Telephone support

Education

Registered Nurse License - Maryland

Tools

Issue tracking system

Change control processes

Job description

Summary

Under the general supervision of the application manager with the ability to work alone on regular duties while referring appropriately to manager, the senior clinical system analyst is responsible for the implementation, integration, enhancement and support of clinical applications deployed throughout the system, following standard departmental processes, especially change control and use of the issue/request tracking system. The senior clinical system analyst should exhibit customer service skills necessary to provide ongoing telephone support for end users. The senior clinical systems analyst possesses strong communication skills adapted to the requirements of the customers.

Experience

• Required: 3-5 years


• Licensures & Certifications: Registered Nurse License - Current Maryland license or eligibility to obtain Maryland license


• Pay Range: $43.33 to $67.16 Based On Experience

Benefits

• Medical, dental, and vision coverage starting the first of the month after hire, plus wellness programs and mental health support


• 403(b) retirement plan with employer match, pension, and life and disability insurance


• Tuition reimbursement toward advanced degrees and specialty certifications


• Generous paid time off, fitness discounts, and free on-site parking

About Sinai Hospital

Sinai Hospital of Baltimore is a nationally recognized academic medical center, a designated Level II Trauma Center, and the largest community hospital in Maryland. As part of LifeBridge Health - one of the region's most comprehensive healthcare systems - Sinai delivers advanced care with a mission to improve the health of the communities we serve, and to take care of the people who take care of patients.

About LifeBridge Health

LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to "improve the health of people in the communities we serve." Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.

With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in Maryland.

Our organization thrives on a culture of CARE BRAVELY-where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.

LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.