Senior Clinical Systems Analyst — Healthcare IT & Support

LifeBridge Health; Owings Mills (MD); On-site; USD 60,000 - 93,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Wellness programs

Mental health support

403(b) retirement plan

Pension

Life and disability insurance

Tuition reimbursement

Paid time off

On-site parking

Fitness discounts

Job summary

The Senior Clinical System Analyst at LifeBridge Health works under the general supervision of the application manager and independently on regular duties. Responsibilities include implementing, integrating, enhancing and supporting clinical applications across Sinai Hospital and LifeBridge Health, following change control and ticketing procedures.

Strong customer service and communication skills are essential for ongoing phone support to end users.

Qualifications

• Senior clinical system analyst responsibilities include implementing, integrating, enhancing and supporting clinical applications.
• Must follow change control and use of the issue/request tracking system.
• Provide ongoing telephone support with strong customer service and communication skills.

Responsibilities

• Implement, integrate, and support clinical applications across the system.
• Adhere to change control and use of the issue/request tracking system.
• Provide ongoing telephone support for end users with strong customer service.

Skills

Customer service

Communication skills

Clinical applications

Change control

Issue tracking system

Telephone support

Education

Registered Nurse License - Maryland

Tools

Issue tracking system

Change control processes

Job description

The Senior Clinical System Analyst at LifeBridge Health works under the general supervision of the application manager and independently on regular duties. Responsibilities include implementing, integrating, enhancing and supporting clinical applications across Sinai Hospital and LifeBridge Health, following change control and ticketing procedures.

Strong customer service and communication skills are essential for ongoing phone support to end users.