Senior Clinical Program Manager

Richmond Behavioral Health; Richmond (VA); On-site; USD 70,000 - 100,000; Full time

Job summary

Richmond Behavioral Health seeks a program supervisor to oversee a designated clinical program and its staff, ensuring quality service delivery. You will manage day-to-day operations, documentation review, and compliance with clinical standards and regulatory requirements within a defined service area.

You will act as the key accountability point for program performance and client outcomes, collaborating with internal departments and external partners to coordinate services while supporting

Responsibilities

• Supervise clinical staff and daily operations of assigned program
• Monitor service delivery for compliance with clinical standards and regulations
• Provide coaching, feedback, and performance support to team
• Participate in hiring, onboarding, and training of clinical staff
• Coordinate services with internal and external partners
• Review documentation for accuracy in electronic health records
• Support crisis response and escalation protocols as needed
• Contribute to program development and quality improvement initiatives
• Perform other duties as assigned

Job description

Richmond Behavioral Health seeks a program supervisor to oversee a designated clinical program and its staff, ensuring quality service delivery. You will manage day-to-day operations, documentation review, and compliance with clinical standards and regulatory requirements within a defined service area.

You will act as the key accountability point for program performance and client outcomes, collaborating with internal departments and external partners to coordinate services while supporting