Senior Clinical Care Coordinator, Advanced (Hybrid)

Blue Shield of CA; San Diego (CA); Hybrid; USD 60,000 - 75,000; Full time

Job summary

Blue Shield of California seeks a Clinical Service Coordinator, Advanced to join our Care Management team. You will provide care coordination to our most vulnerable members, help them overcome barriers, and connect them with needed services based on eligibility for services.

This hybrid role combines virtual work with occasional office collaboration and leadership development opportunities. You will report to the Care Management Manager and partner with community resources to improve health

Qualifications

• Requires a High School diploma or GED or 1 additional year of relevant experience in lieu of a diploma.
• Requires 5 years of prior relevant experience.
• Desired Certification and/or training as a patient advocate, health coach, care navigator.
• Health insurance/managed care experience (Commercial, IFP, Medicare, and Medi-Cal).
• Experience with community resources and advocacy.
• Strong interpersonal communication skills and organizational skills.

Responsibilities

• Provide care coordination to our most vulnerable members and help them overcome barriers.
• Connect members with needed resources and provide individualized care coordination.
• Coordinate based on each member’s identified needs and eligibility for services.
• Report to the Manager of Care Management and support care team initiatives.

Skills

Interpersonal communication

Organizational skills

Health coaching knowledge

Education

High School diploma or GED

Job description

Blue Shield of California seeks a Clinical Service Coordinator, Advanced to join our Care Management team. You will provide care coordination to our most vulnerable members, help them overcome barriers, and connect them with needed services based on eligibility for services.

This hybrid role combines virtual work with occasional office collaboration and leadership development opportunities. You will report to the Care Management Manager and partner with community resources to improve health