Advanced Clinical Services Coordinator (Hybrid)

Blue Shield of CA; Long Beach (CA); Hybrid; USD 36,000 - 52,000; Full time

Job summary

Blue Shield of CA is seeking a Clinical Service Coordinator, Advanced to join the Care Management team. You will deliver care coordination for vulnerable members, help navigate services, and connect individuals with needed resources, tailored to eligibility and needs.

The role emphasizes leadership development, teamwork, and continuous learning, with hybrid virtual work and periodic office attendance based on business needs.

Qualifications

• Requires a High School diploma or GED or 1 additional year of relevant experience in lieu of a diploma.
• Requires 5 years of prior relevant experience.
• Desired Certification and/or training as a patient advocate, health coach, care navigator.
• Health insurance/managed care experience (Commercial, IFP, Medicare, and Medi-Cal).
• Experience with community resources and advocacy.
• Strong interpersonal communication skills and organizational skills.

Responsibilities

• Provide care coordination to our most vulnerable members and help them overcome barriers.
• Connect members with needed resources and individualized services based on eligibility.
• Coordinate care based on identified needs and eligibility for services.

Skills

Interpersonal communication

Organizational skills

Care coordination

Advocacy

Education

High School diploma or GED

Job description

Blue Shield of CA is seeking a Clinical Service Coordinator, Advanced to join the Care Management team. You will deliver care coordination for vulnerable members, help navigate services, and connect individuals with needed resources, tailored to eligibility and needs.

The role emphasizes leadership development, teamwork, and continuous learning, with hybrid virtual work and periodic office attendance based on business needs.