Hybrid Clinical Care Navigator — Advanced

Blue Shield of CA; Lodi (CA); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Blue Shield of California is seeking a Clinical Service Coordinator, Advanced to join the Care Management team. The role focuses on coordinating care for our most vulnerable members, connecting them with needed resources, and providing individualized support based on each member’s needs and eligibility for services.

You will work in a hybrid virtual setting, with a blend of remote collaboration and periodic office visits as required by the business.

Qualifications

• Requires a high school diploma or GED or 1 additional year of relevant experience in lieu of a diploma.
• Requires 5 years of prior relevant experience.
• Desirable: certification in patient advocacy, health coaching, or care navigation.
• Experience with health insurance/managed care and community resources.
• Strong interpersonal and organizational skills.

Responsibilities

• Coordinate care for vulnerable members and connect them with needed services.
• Provide individualized care coordination based on identified needs and eligibility for services.
• Report to the Manager of Care Management and contribute to leadership development.

Skills

Interpersonal communication

Organizational skills

Care coordination

Health insurance experience

Advocacy

Education

High School diploma or GED

5 years of relevant experience

Job description

Blue Shield of California is seeking a Clinical Service Coordinator, Advanced to join the Care Management team. The role focuses on coordinating care for our most vulnerable members, connecting them with needed resources, and providing individualized support based on each member’s needs and eligibility for services.

You will work in a hybrid virtual setting, with a blend of remote collaboration and periodic office visits as required by the business.