Senior Clinical Application Analyst

RiseMe; Arkansas; On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health/Dental/Vision plans

Retirement plan with matching

Education discounts

On-campus pharmacy delivery

Job summary

University of Arkansas for Medical Sciences seeks a Senior Application Systems Analyst to support IT EMR Services, primarily Epic Ambulatory and Healthy Planet/Compass Rose. You will analyze, implement, and maintain system components, documenting changes and mentoring junior analysts.

The role requires advanced IT or clinical experience, strong communication, and certification in Epic solutions within 12 months. On-call support and collaboration with vendors are expected.

Qualifications

• Master's degree in clinical, healthcare, IT, or related field plus three (3) years of IT experience or clinical/operational experience, or any combination of the two.
• Bachelor's degree in clinical, healthcare, IT, or related field plus five (5) years of IT experience or clinical/operational experience or any combination of the two.
• Associate's degree in clinical, healthcare, IT, or related field plus seven (7) years of IT experience or clinical/operational experience or any combination of the two.
• High School diploma plus nine (9) years of IT experience or clinical/operational experience or any combination of the two required.

Responsibilities

• Builds, configures, tests, supports, and maintains assigned applications to ensure system efficiency and stability.
• Assesses user needs and translates business and operational requirements into system workflows and functional specifications.
• Troubleshoots system issues, performs root cause analysis, and identifies appropriate solutions.
• Coordinates issue resolution with end users, IT teams, vendors, and operational leadership.
• Tests system changes, upgrades, and new functionality to minimize risks and ensure successful implementation.
• Monitors applications following production changes to ensure data integrity, system stability, and successful resolution.
• Supports application integration and works with cross-functional teams to meet clinical and operational needs.
• Develops and maintains system documentation, reports, audit trails, change controls, and operating procedures.
• Supports application security and role-based access requirements in accordance with organizational, regulatory, and audit requirements.
• Participates in process and quality improvement initiatives and identifies opportunities to improve application functionality and stability.
• Leads and participates in IT projects, including system implementations, application upgrades, testing, and evaluation of software solutions.
• Uses project management tools and methodologies to support project scope, timelines, and objectives.
• Provides mentorship and guidance to other analysts and shares application knowledge with team members and operational stakeholders.
• Maintains appropriate certifications and stays current on industry and regulatory requirements that may impact assigned applications.
• Performs other duties as assigned.

Skills

Office suite

Communication skills

Epic Ambulatory

Epic Healthy Planet/Compass Rose

Education

Master's degree in clinical/healthcare/IT

Bachelor's degree in clinical/healthcare/IT

Associate's degree in clinical/healthcare/IT

High School diploma

Job description

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for “Find Jobs for Students”. All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through 'My Draft Applications' located on your Candidate Home page.

Closing Date:

10/26/2026

Type of Position:

Professional Staff - Project/Program Administration

Job Type:

Regular

Sponsorship Available:

No

Institution Name:

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at [e-mail].

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Department:

IT | Ambulatory Electronic Med Record

Summary of Job Duties:

The Senior Application Systems Analyst supports IT EMR Services. Acts independently under general supervision, requiring minimal instruction and guidance. Supports system applications, primarily Epic Ambulatory (Healthy/Compass Rose). Demonstrates high level of proficiency and expertise on software functionality and integration. Responsible for building system components, testing, implementation support and maintenance of assigned system applications. Performs in-depth analysis, trouble shooting, data collection, and root cause analysis and then identifies and/or implements potential solutions for issues related to the system or usage of it. Analyzes/reviews and tests each product release and communicates needed changes to operations. Must be able to document and follow system change control procedures for the system. Works closely with other analysts, software vendors and operations to ensure that system integrity is maintained and that IT deliverables meet operational business needs. Researches, analyzes, facilitates and implements business and system workflows in order to expedite process improvement and coordinate business practices. Identifies best practices and implements opportunities for standardization. Prepares activity and other reports as necessary. Provides guidance and mentoring to more junior analysts. Attains necessary certifications, as applicable, in a timely manner according to policy. Provides On-Call support for application.

Qualifications:

• Master's degree in clinical, healthcare, business, IT, or related field plus three (3) years of IT experience or clinical/operational experience, or any combination of the two, or
• Bachelor's degree in clinical, healthcare, business, IT, or related field plus five (5) years of IT experience or clinical/operational experience or any combination of the two, or
• Associate's degree in clinical, healthcare, business, IT, or related field plus seven (7) years of IT experience or clinical/operational experience or any combination of the two, or
• High School diploma plus nine (9) years of IT experience or clinical/operational experience or any combination of the two required.

Knowledge, Skills & Abilities:

• Working knowledge of Microsoft Office Suite.
• Excellent written and verbal communication skills

Licenses, Certificates, or Registration:

• Epic Ambulatory and Epic Healthy Planet/Compass Rose- must be certified in the above application(s) or obtain certification within 12 months (per application) of the date of the last required class to be eligible for certification.

Preferred Qualifications:

• Associate's Degree or progressively higher degree.
• IT experience plus Clinical or Operational experience.

Responsibilities:

• Builds, configures, tests, supports, and maintains assigned applications to ensure system efficiency and stability.
• Assesses user needs and translates business and operational requirements into system workflows and functional specifications.
• Troubleshoots system issues, performs root cause analysis, and identifies appropriate solutions.
• Coordinates issue resolution with end users, IT teams, vendors, and operational leadership.
• Tests system changes, upgrades, and new functionality to minimize risks and ensure successful implementation.
• Monitors applications following production changes to ensure data integrity, system stability, and successful resolution.
• Supports application integration and works with cross-functional teams to meet clinical and operational needs.
• Develops and maintains system documentation, reports, audit trails, change controls, and operating procedures.
• Supports application security and role-based access requirements in accordance with organizational, regulatory, and audit requirements.
• Participates in process and quality improvement initiatives and identifies opportunities to improve application functionality and stability.
• Leads and participates in IT projects, including system implementations, application upgrades, testing, and evaluation of software solutions.
• Uses project management tools and methodologies to support project scope, timelines, and objectives.
• Provides mentorship and guidance to other analysts and shares application knowledge with team members and operational stakeholders.
• Maintains appropriate certifications and stays current on industry and regulatory requirements that may impact assigned applications.
• Performs other duties as assigned.

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

Resume

Pre-employment Screening Requirements:

Annual TB Screening, Criminal Background Check

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity:

Hearing

Frequent Physical Activity:

Feeling, Manipulate items with fingers, including keyboarding, Sitting, Talking

Occasional Physical Activity:

Crawling, Crouching, Kneeling, Reaching, Standing, Stooping, Walking

Benefits Eligible:

Yes