Senior Clinic Patient Services Specialist

CHRISTUS Health; Tyler (TX); On-site; USD 22,000 - 28,000; Full time

Job summary

CHRISTUS Health is seeking a detail-oriented front desk patient access representative to greet and direct patients and visitors, verify demographics and insurance, and assist with referrals and scheduling. The role includes collecting payments and preparing deposits, while maintaining confidentiality and HIPAA compliance.

Responsibilities include answering phones, updating patient records, processing payments, and coordinating with medical staff to ensure smooth clinic operations.

Qualifications

• High school diploma or equivalent.
• Three or more years of experience in a health care organization.
• Excellent interpersonal and communication skills and good math knowledge essential.

Responsibilities

• Maintains flow of patient check-in, verifies demographic and insurance information and enters into computer database.
• Assists with answering phones, taking messages and assisting with patient and staff inquiries.
• Responds to CBO requests for patient account corrections and/or maintenance, in a timely manner.
• Schedules appointments for patients in accordance with physician guidelines.
• Collects time of service payment amounts; collects prior balance amounts and/or arranging payment plans as requested.

Education

High school diploma or equivalent

Some College Preferred

Tools

10-key calculator

Computer

Job description

CHRISTUS Health is seeking a detail-oriented front desk patient access representative to greet and direct patients and visitors, verify demographics and insurance, and assist with referrals and scheduling. The role includes collecting payments and preparing deposits, while maintaining confidentiality and HIPAA compliance.

Responsibilities include answering phones, updating patient records, processing payments, and coordinating with medical staff to ensure smooth clinic operations.