Senior Client Solutions Manager – End-to-End Delivery

State Street; Clifton (NJ); On-site; USD 170,000 - 268,000; Full time

Benefits offered by this job

401K with company match

Comprehensive insurance (health, life,

Paid time off

Employee Assistance Program

Incentive compensation

Tax-advantaged savings plans

Job summary

State Street is seeking a Client Solution Manager (CSM) to lead end-to-end solution design for large, long-term client engagements within the Alpha platform. You will coordinate across products, technology, and functional teams, maintaining strong client relationships and aligning with Alpha standards and roadmaps.

The ideal candidate brings deep enterprise platform knowledge, strong communication skills, and a track record of delivering complex programs on time.

Qualifications

• Strong understanding of financial markets and investment management processes, including front-to-back operating models.
• Bachelor’s degree in a financial, analytical, or related discipline preferred, or equivalent industry experience.
• Extensive experience managing large, complex, multi-year programs and implementations.
• Proficiency in Excel and PowerPoint.
• Experience with Agile delivery, systems thinking, and/or professional services environments.
• Familiarity with Jira and/or Clarity is a plus.
• Willingness and ability to travel as required.

Responsibilities

• Own the end-to-end solution design and delivery lifecycle for large, complex client engagements.
• Coordinate delivery across products, technology, and functional teams while maintaining client relationships.
• Ensure alignment to Alpha standards and roadmap priorities.
• Define target-state solutions and operating models for implementations.
• Translate requirements into BRDs and short-term solution designs.
• Drive solution decisions with urgency and ownership, resolving blockers.
• Influence and facilitate design and delivery decisions through Alpha governance.
• Coordinate delivery across functional areas for integrated builds across all phases.
• Design interim and interface solutions that meet client needs while minimizing rework.
• Ensure solutions align to Alpha product principles and scalability goals.
• Apply emotional intelligence to manage escalations and momentum.
• Identify opportunities to improve delivery efficiency and reuse across people, process, and technology.
• Apply risk and resource management to protect timelines and outcomes.
• Ensure compliance with legal and internal policy requirements.

Skills

Enterprise platforms delivery

Client relationship management

Emotional intelligence

Communication and presentation

Ownership and accountability

Architectural thinking

Education

Bachelor’s degree in financial/analytical discipline

Tools

Excel

PowerPoint

Jira/Clarity

Job description

State Street is seeking a Client Solution Manager (CSM) to lead end-to-end solution design for large, long-term client engagements within the Alpha platform. You will coordinate across products, technology, and functional teams, maintaining strong client relationships and aligning with Alpha standards and roadmaps.

The ideal candidate brings deep enterprise platform knowledge, strong communication skills, and a track record of delivering complex programs on time.