Influencer Marketing Manager

Search Max, Inc; New York (NY); In loco; USD 90.000 - 150.000; Tempo pieno

Descrizione del lavoro

Search Max, Inc. is seeking a Senior Account Manager to oversee influencer marketing campaigns and post-sale client service. You will work with the Client Services team to ensure flawless campaign execution, lead client meetings, and drive ongoing upsell opportunities while collaborating with the Account Director and Insights team.

The role emphasizes strong communication, data analysis, and contract negotiations, with emphasis on delivering KPI-driven results across major social platforms.

Competenze

• 5+ years in agency or brand client services, influencer or talent marketing
• Experience in account management, creator management, measurement, paid media, revenue
• Experience with CPG brands
• Experience sourcing creator talent
• Experience negotiating contracts with creators, agents, managers or attorneys
• Experience planning content calendars based on creator rates and KPIs
• Experience outreach to creators or creator agencies
• Experience executing campaigns across TikTok, Meta, YouTube, Pinterest and Snap
• Experience delivering post-campaign analysis presentations and reports
• Experience reviewing creator/brand agreements and understanding usage and payment terms
• Experience with revenue recognition processes
• Strong commercial awareness, attention to detail, organizational and communication skills
• Comfort with spreadsheets and data analysis
• Confident leading client calls, presentations and conversations
• Forward-thinking, strategic, adaptable to ambiguity
• Collaborative leadership qualities
• CRM tools familiarity such as HubSpot and Salesforce is a plus
• Deck design experience is a plus

Mansioni

• Oversee campaign execution for influencer campaigns
• Work within a client services team supporting campaign execution
• Own client-facing responsibilities with Account Director to drive communication and post-sale success
• Join, lead, and support client meetings
• Support new business and upsell opportunities with the client
• Help achieve and exceed monthly client and business KPIs
• Lead influencer contract negotiations and management
• Support the Account Director
• Report and present to client with Insights & Measurement
• Maintain best-in-class client service and output for partners

Conoscenze

Client services

Influencer marketing

Campaign management

Contract negotiations

Presentation skills

Data analysis

Leadership

Communication

Collaboration

Strumenti

HubSpot

Salesforce

Descrizione del lavoro

As a Senior Account Manager, you will work within the Client Services team. This role is tasked with overseeing and executing brand campaigns in post sale by delivering best in class client service.

• Oversee campaign execution for specific influencer marketing campaigns
• Sit within a team of client service individuals who support each other on campaign execution
• Take on client facing ownership and responsibilities alongside the Account Director and Senior Account Director to help drive consistent client communication and success in post sale
• Join, lead, and support on key client meetings
• Managing & working collaboratively to support new business and upsell opportunities with the client
• Support in achieving and exceeding monthly client and business KPI targets
• Lead influencer contract negotiations and management
• Support the Account Director
• Report & present to the client in partnership with Insights & Measurement Team
• Continuously focus on best in class client service and output of work for our partner

What you will need:

• 5+ years working in an agency or brand within client services, influencer marketing and/or talent marketing
• Experience in account management, creator management, measurement, paid media and working within a revenue organization
• Experience working with CPG brands
• Experience identifying and sourcing creator talent
• Experience negotiating contracts with creators, agents, managers and/or attorneys
• Experience scoping and planning content calendar based on creator rates and client KPIs
• Experience in creator and/or creator agency outreach
• Experience executing campaigns across many of the social platforms including TikTok, Meta, YouTube, Pinterest and Snap
• Experience working on multiple campaign responsibilities and projects simultaneously
• Experience in delivering post-campaign analysis presentation and reports
• Experience in reviewing legal agreements with creators and brands with an understanding of usage and payment terms
• Experience in revenue recognition systems and processes
• You are commercially aware, detail-oriented, organized, confident, polished, dynamic and communicate exceptionally well
• Very comfortable with spreadsheets, numbers and data analysis
• You are extremely comfortable leading client calls, presentations and conversations
• You are nimble, forward thinking, strategic and comfortable with ambiguity
• You are positive, collaborative and exude leadership qualities
• Experience and knowledge of CRM tools such as Hubspot and Salesforce is a plus
• Experience with designing decks is a plus