Senior Client Service & Operations Specialist

Morgan Stanley; Oak Brook (IL); On-site; USD 55,000 - 95,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Paid time off

Job summary

Morgan Stanley in Oak Brook, IL seeks a Senior Registered Service Associate to provide operational support and branch oversight. The role handles document maintenance, money movement, trade support, and various approvals, with emphasis on problem resolution and regulatory compliance.

The position requires active securities licenses and at least 5 years of experience in the industry, offering a base salary range and comprehensive benefits. On-site work at the Oak Brook office is expected.

Qualifications

• High School Diploma or equivalency required.
• College degree preferred.
• Active Series 7 (GS) and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA) required.
• At least 5 years of industry experience required.

Responsibilities

• Manage documents, including quality reviews for accuracy and completeness.
• Oversee and distribute incoming and outgoing mail at multiple points throughout the day.
• Perform basic money movement functions such as check deposits and cash transactions.
• Assist with processing of trade adjustments and respond to operational alerts.
• Execute actionable items to meet service level expectations promptly.
• Support audit preparedness through ongoing monitoring of accounts and processes.
• Remedy and/or elevate service breaks to management.
• Support special projects and onboarding activities as needed.
• Identify firm services and secure digital offerings for clients.

Skills

Microsoft Office

Written communication

Interpersonal skills

Attention to detail

Organizational skills

Prioritization

Team player

Adaptability

Series 9/10 readiness

Education

High School Diploma/Equivalency

College degree preferred

Job description

Morgan Stanley in Oak Brook, IL seeks a Senior Registered Service Associate to provide operational support and branch oversight. The role handles document maintenance, money movement, trade support, and various approvals, with emphasis on problem resolution and regulatory compliance.

The position requires active securities licenses and at least 5 years of experience in the industry, offering a base salary range and comprehensive benefits. On-site work at the Oak Brook office is expected.