Client Operations & Trade Support Specialist

Morgan Stanley; New York (NY); On-site; USD 34,320 - 90,000; Full time

Job summary

Morgan Stanley in New York, NY seeks a Registered Service Associate to provide operational support and branch oversight. Responsibilities include document maintenance, money movement, trade support, and various approvals.

The role supports risk management and client service teams while ensuring compliance with policies and regulatory requirements. Expected base pay ranges from $34,320 to $90,000 per year, with additional compensation possible through bonuses, commissions, and incentives.

Qualifications

• High School Diploma/Equivalency; college degree preferred.
• Active Series 7 (GS) and Series 66 (AG/RA) or Series 63 (AG) and Series 65 (RA).
• Strong computer skills and Microsoft Office products.
• Exceptional writing, interpersonal and client service skills.
• Detail oriented with superior organizational skills and ability to prioritize tasks; team player.
• Ability to work in a fast-paced, evolving environment.
• Willingness to obtain Series 9 and Series 10 for delegation of supervisory functions.

Responsibilities

• Manage documents with quality reviews for accuracy and completeness.
• Oversee and distribute incoming and outgoing mail at multiple points throughout the day.
• Perform basic money movement functions including deposits and checks.
• Assist with processing of trade adjustments and operational alerts.
• Execute actionable items from delegated reports to meet SLAs.
• Support audit preparedness through ongoing monitoring of accounts and processes.
• Remedy and/or elevate service breaks to management.
• If supervisory licenses are held – possible supervisory responsibilities.
• Assist with special projects (e.g., recruit onboarding support).
• Identify services and digital offerings supporting clients’ needs, incl. Morgan Stanley Online and Mobile.
• Maintain focus on evolving policy and platform changes, training, and calls.

Skills

Writing skills

Interpersonal skills

Client service

Detail oriented

Organizational skills

Team player

Fast-paced environment

Education

High School Diploma or equivalent

College degree preferred

Series 7 & 66 or 63 & 65 licenses

Tools

Microsoft Office

Job description

Morgan Stanley in New York, NY seeks a Registered Service Associate to provide operational support and branch oversight. Responsibilities include document maintenance, money movement, trade support, and various approvals.

The role supports risk management and client service teams while ensuring compliance with policies and regulatory requirements. Expected base pay ranges from $34,320 to $90,000 per year, with additional compensation possible through bonuses, commissions, and incentives.