Senior Client Service Analyst — Financial Advisor Support

Banco Santander SA; United States; On-site; USD 51,000 - 85,000; Full time

Job summary

Banco Santander SA in the United States seeks a Client Service Sr. Analyst to support Financial Advisors and clients with administrative and service activities. You will coordinate schedules, handle records, and ensure timely responses while upholding service standards.

The role emphasizes customer service, problem-solving, and collaboration with branch and home office teams. A 3+ year track record in customer service or financial services and a two-year degree are preferred; bilingual

Qualifications

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities

• Provides administrative and operational support to Financial Advisors.

Skills

Customer service

Communication

Problem-solving

Attention to detail

Teamwork

Time management

Bilingual English/Spanish

Education

Associate's Degree in Finance, Business Administration, Insurance, Economics, Communications, or related field

Tools

Microsoft Office

Job description

Banco Santander SA in the United States seeks a Client Service Sr. Analyst to support Financial Advisors and clients with administrative and service activities. You will coordinate schedules, handle records, and ensure timely responses while upholding service standards.

The role emphasizes customer service, problem-solving, and collaboration with branch and home office teams. A 3+ year track record in customer service or financial services and a two-year degree are preferred; bilingual