Senior Client Processing & Analytics Lead — Debt

BNY; Pittsburgh (Allegheny County); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Generous paid leaves

Wellbeing programs

Job summary

BNY is seeking a Senior Specialist in Client Processing - Conventional Debt in Pittsburgh, PA. In this role, you will provide complex analytics and reporting services to improve and automate systems. You will manage client issues and work with organizational units to ensure timely problem resolution.

The ideal candidate has a Bachelor’s degree, 5-7 years of experience, excellent communication skills, and a detail-oriented mindset. The position offers competitive compensation, benefits, and generous paid leave.

Qualifications

• 5-7 years of total work experience is preferred.
• Prior experience with brokerage processing is preferred.
• Local/regional licenses or certifications as required by the business.

Responsibilities

• Provide complex analytics and reporting services.
• Manage complex external client issues to ensure timely service delivery.
• Participate in product development and system testing.

Skills

Excellent communication and writing abilities

Critical thinking

Problem solving

Time management

Attention to detail

Ability to self-manage and prioritize workload

Experience with Microsoft Office applications, especially Excel

Education

Bachelor’s degree or equivalent

Job description

BNY is seeking a Senior Specialist in Client Processing - Conventional Debt in Pittsburgh, PA. In this role, you will provide complex analytics and reporting services to improve and automate systems. You will manage client issues and work with organizational units to ensure timely problem resolution.

The ideal candidate has a Bachelor’s degree, 5-7 years of experience, excellent communication skills, and a detail-oriented mindset. The position offers competitive compensation, benefits, and generous paid leave.