Senior Client Partner, Large Customer Sales, Pharma

EngineersOfAI; Chicago (IL); On-site; USD 120,000 - 150,000; Full time

Job summary

EngineersOfAI is seeking a Senior Client Partner based in Chicago to enhance relationships with key pharma clients. This role involves strategic management of advertising partners to ensure effective use of Reddit's ad platform. Ideal candidates will have significant experience in digital media and a robust network within the pharma sector.

Responsibilities include developing business plans, managing client expectations, and providing strategic advice to elevate client relationships.

Qualifications

• 12+ years of experience in digital media with at least 7+ years in sales.
• Experience owning partnerships with complex enterprise tech organizations.
• Subject matter expertise in the social media landscape.

Responsibilities

• Manage and deepen relationships with advertising partners.
• Develop joint business plans with clients.
• Act as primary contact for clients regarding platform updates.

Skills

Digital media expertise

Sales experience

Client relationship management

Strategic advising

C-level engagement

Job description

We're looking for an experienced seller to join the Pharma vertical of our Large Customer Sales team. As a Senior Client Partner, you will be responsible for forming relationships with key brands and agencies while ensuring they meet their business objectives using Reddit's advertising suite.

This role is required to be based in person in New York, Chicago, or San Francisco.

Responsibilities

• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year revenue growth
• Proactively construct upfront and joint business plans with top clients
• Establish mutually beneficial relationships with new clients, educating them on Reddit and the Reddit ads platform
• Leverage agency and client direct relationships to identify new buyers of Reddit advertising products
• Leverage data from internal and external sources to inform client strategies and pitch proposals
• Consistently meet deadlines for all projects, ensuring that clients receive the highest level of customer service
• Own client meetings from agenda to final presentation, instilling confidence and setting all interactions up for success by appropriately setting client expectations, identifying outcomes, and communicating clear next steps
• Act as the primary point of contact for clients to communicate major platform updates, releases, changes, and/or opportunities that will deepen or expand the relationship
• Provide strategic, proactive, and consultative advice to clients in order to uplevel and grow the relationship
• Persistently explore and uncover the needs of your clients, leveraging deep product knowledge to align their goals with new and unique opportunities on the platform
• Collaborate with Account Management and Ad Operations to meet and exceed clients’ marketing goals
• Shape Reddit’s ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
• Provide thought leadership and act as a Reddit evangelist with partners and at industry events
• Share your industry, client, and product expertise by mentoring and training other team members
• Collaborate closely with other Client Partners and Account Managers to craft a cohesive strategy across shared accounts
• Build and leverage deep internal relationships, both within your direct team and cross-functionally, working together to deliver on client and business goals

Required Qualifications

• 12+ years of experience in digital media with at least 7+ years of experience in sales, Pharma client experience preferred
• Experience owning partnerships with complex enterprise tech organizations
• Proven experience managing relationships up through C-level executives
• Deep industry expertise in specific verticals, product types, and/or measurement solutions
• Deep existing relationships within the agency and client direct space
• Subject matter expertise in the social media landscape and native advertising
• Experience building and executing long-term account growth strategies