Senior Client Account Manager, Large Customer Sales (CPG)

Quiet Capital; New York (NY); Hybrid; USD 105,000 - 147,000; Full time

Benefits offered by this job

Health benefits

401k match

Home office workspace

Dev funds

Family planning

Flexible vacation

Parental leave

Volunteer time off

Job summary

Reddit is seeking a Client Account Manager for the CPG vertical within Large Customer Sales. You will collaborate with Client Partners to drive campaign execution and optimizations for agency and advertiser objectives on Reddit.

The role is based out of New York City or Chicago with hybrid work arrangements. You will manage campaigns end-to-end, educate partners, and help grow Reddit revenue across Fortune 500 clients and agencies.

Qualifications

• 8+ years in advertising sales and account management, CPG experience preferred.
• Strong understanding of the customer marketing funnel and traditional marketing ecosystem.
• Comfortable with solving problems across a range of scopes using data.
• Experience with digital measurement and mobile measurement partners.
• Tenacious and entrepreneurial approach to product, process and client challenges.
• Experience cultivating relationships with external partners.
• Exceptional communication and interpersonal skills.
• Ability to thrive in a fast-paced, unstructured environment.
• High attention to detail.
• Proficiency in Excel.

Responsibilities

• Collaborate with Client Partners to meet and exceed clients' marketing goals.
• Manage relationships with agencies and Fortune 500 clients to grow Reddit revenue.
• Lead and execute campaign launches from start to finish and deliver optimizations to partners.
• Oversee internal account operations including revenue delivery and issue resolution.
• Educate brands on value proposition and best practices.
• Consult on awareness and direct response objectives and craft media plans.
• Coordinate with Ad Ops to ensure campaign delivery and resolve hurdles.
• Represent client needs to cross-functional teams.
• Share client feedback to shape Reddit's product roadmap.

Skills

Advertising sales

Account management

CPG experience

Customer funnel

Digital measurement

Excel

Communication

Relationship mgmt

Collaboration

Education

BA/BS degree

Job description

Reddit is a community of communities. It's built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet's largest sources of information. For more information, visit www.redditinc.com.

We're looking for a Client Account Manager for the CPG vertical of Large Customer Sales. This person will closely collaborate with Client Partner on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform.

Please note that this role is required to be based out of New York City or Chicago.

Responsibilities

• Collaborate closely with Client Partners to meet and exceed clients' marketing goals.
• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with Fortune 500 clients to drive year-on-year Reddit revenue growth.
• Lead and execute campaign launches from start to finish and deliver insightful optimizations to agency and client partners
• Ongoing management of internal account operations (revenue delivery and troubleshooting issues)
• Educate brands and media agencies, effectively communicate value proposition and best practices
• Consult clients on their awareness and direct response objectives, and partner closely with Client Partners to craft thoughtful and creative media plans
• Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles
• Proactively seek and represent client needs and asks to cross-functional stakeholders
• Shape Reddit's native ads product roadmap, for mobile and in general, by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
• Proactively and continually identify areas of improvement
• Mentor and train other team members.

Required Qualifications

• 8+ years of experience in advertising sales and account management, CPG or related client experience preferred
• Strong understanding of customer marketing funnel and traditional marketing ecosystem
• Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors.
• Understanding of Digital measurement, tracking fundamentals and mobile measurement partners
• Tenacious and entrepreneurial approach to working through product, process, and client challenges
• Experience cultivating strong relationships with external partners
• Exceptional communication and interpersonal skills
• Ability to work in a fast-paced and unstructured work environment
• High attention to detail
• Proficiency in Excel preferred
• BA / BS degree or equivalent work experience

Benefits

• Comprehensive Health benefits
• 401k Matching
• Workspace benefits for your home office
• Personal & Professional development funds
• Family Planning Support
• Flexible Vacation (please use them!)
• 4+ months paid Parental Leave
• Paid Volunteer time off

#LI-Hybrid

Pay Transparency

This job posting may span more than one career level.

In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and will also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/.

To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.

The base salary range for this position is: $105,000—$147,000 USD

In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.

During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.

Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.