Senior Client Partner/ Client Partner – SAP

ITC Infotech; San Francisco (CA); On-site; USD 180,000 - 280,000; Full time

Job summary

ITC Infotech seeks a Senior Client Partner/Director to drive SAP-led engagements in Retail and CPG accounts in the US, focusing on AI-enabled transformation and platform-led delivery.

You will build CXO relationships, target multi-year deals, and demonstrate measurable business value through data, AI, and cloud capabilities.

Qualifications

• 12–18+ years in SAP consulting/services with strong sales ownership.
• Proven track record of growing strategic accounts ($10M+).
• Experience in S/4HANA + IBP/EWM transformations.
• Ability to connect business strategy → SAP roadmap → measurable impact.

Responsibilities

• Drive strategic growth of SAP-led engagements within Retail & CP G accounts.
• Build deep CXO relationships (CIO, CFO, Supply Chain, Merchandising) and close multi-year deals.
• Lead with AI-first, platform-led transformation across Data/AI, Cloud, and Platform capabilities.

Skills

CXO relationships

Sales ownership

SAP transformations

Data/AI

Platform-led delivery

Account expansion

Education

Bachelor’s or Master’s degree in engineering, business administration, or Sales management

Job description

ITC Infotech is a wholly owned subsidiary of ITC Limited, one of India's foremost private sector companies and a diversified conglomerate. The ITC Group, with a market capitalization of $65 billion, is globally recognized as a leader in sustainability. The group's vision is to achieve world-class performance and create growing value for both the Indian economy and its stakeholders. This vision is supported by core values such as Trusteeship, where professional managers hold the company in "trust" for its stakeholders; a strong Customer Focus; Respect for People; a commitment to Excellence; a pursuit of Innovation; and a strong Nation Orientation.

ITC Infotech's business philosophy is that business is at the center and technology is an enabler, as reflected in its tagline, "Business-friendly Solutions." The company offers a wide range of services and solutions across key business areas, including CIO Services (Automation, Digital Workplace, ERP), Digital Experience (Experience Transformation), and Product 4.0 (Product Lifecycle Management, Digital Manufacturing). In the last seven years, ITC Infotech has successfully doubled its revenue from $250 million to $500 million+ annually, with its EBIT improving from 8% to over 18%.

With this strong growth momentum, ITC Infotech is now embarking on its next journey, known as 'Next Orbit,' with the ambitious goal of reaching $1 billion in annual revenue within the next four years. The Americas region is a critical part of this charter and is expected to increase its contribution to total revenue from the current 35% to a range of 40% to 50%. CPG and Manufacturing is a key vertical for the group and ITC Infotech with BFSI, Retail, Travel, Transportation & Hospitality being others.

This pivotal role within our sales organization focuses on expanding ITC Infotech’s footprint in the one of our key strategic accounts in the US. The successful candidate will be responsible for account-level revenue growth, client satisfaction, and commercial governance by applying industry context to client-specific execution. The individual will be responsible for identifying and securing new business opportunities The ideal candidate will possess deep Retail & CPG industry knowledge, will have a background in SAP-led engagements and AI-led Transformation.

Job Description:

Senior Client Partner/ Client Partner/Director – SAP (Retail / CPG | AI-led Transformation)

Role Overview

Drive strategic growth of SAP-led engagements within Retail & CPG accounts, combining SAP transformation + Data/AI + Platform-led delivery to unlock measurable business value (cost, speed, revenue).

What You Will Own

• Build deep CXO relationships (CIO, CFO, Supply Chain, Merchandising)
• Identify and close large, multi-year transformation deals ($5M–$25M+)
• Position SAP as a business transformation lever (not just implementation)
• Drive cross-sell of Data, AI, Cloud, and Platform capabilities
• Expand accounts through consumption-led / outcome-based models

How You Will Differentiate

• Bring AI-first, platform-led POV (automation, SDLC acceleration, cost optimization)
• Lead with value hypotheses (e.g., inventory reduction, forecast accuracy, cloud cost takeout)
• Use industry context (Retail / CPG) — demand sensing, supply chain agility, trend-to-store acceleration

What We Are Looking For

• 12–18+ years in SAP consulting/services with strong sales ownership
• Proven track record of growing strategic accounts ($10M+)
• Experience in S/4HANA + Supply Chain (IBP/EWM) transformations
• Ability to connect business strategy → SAP roadmap → measurable impact

Success Metrics

• Net Revenue Growth (NRR) & Account Expansion
• SAP + AI / Data cross-sell penetration
• Executive trust & long-term partnerships

Education Qualification:

Bachelor’s or master’s degree in engineering, Business Administration, Sales Management, or an equivalent combination of education and experience.

ITC Infotech is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. ITC infotech is committed to providing veteran employment opportunities to our service men and women.