Senior Client Partner / Account Director

PeoplePilot; Columbus (OH); On-site; USD 180,000 - 320,000; Full time

Job summary

PeoplePilot in Columbus seeks an experienced Client Partner/Account Director to lead and grow a strategic Honda relationship with an annual revenue responsibility around $50M. You will build senior-level relationships across Honda’s leadership and translate business needs into technology-enabled solutions.

The ideal candidate has 12+ years in IT/services or automotive engineering, with proven Honda account experience and the ability to lead large cross-functional engagements and negotiations.

Qualifications

• 12+ years of experience in IT services, engineering services, automotive engineering, or technology consulting.
• Proven experience as a Client Partner, Account Director, Account Manager, or equivalent senior customer-facing role
• Mandatory: Previous direct experience managing the Honda/similar account.
• Experience managing a $30M-$50M+ strategic account, preferably around the $50M scale.

Responsibilities

• Own the overall Honda account relationship, including strategy, revenue, profitability, customer satisfaction, and growth.
• Manage a strategic account with approximately $50M USD annual business/revenue responsibility.
• Develop and maintain strong relationships with Honda's senior executives, business leaders, engineering teams, and technology stakeholders.
• Identify and drive new business opportunities across engineering, digital, automotive, manufacturing, connected vehicles, software, and product development.
• Lead account planning, pipeline development, forecasting, commercial negotiations, and contract discussions.
• Coordinate with delivery, engineering, sales, solutioning, and leadership teams to ensure successful program execution.
• Expand existing engagements and develop new strategic opportunities within Honda.
• Understand Honda's business priorities, technology roadmap, procurement processes, and organizational structure.
• Manage escalations and ensure timely resolution of customer issues.
• Build and execute a multi-year account growth strategy.
• Travel to Honda locations and customer sites as required.

Skills

Honda account management

Executive relationship management

Strategic account growth

Cross-functional leadership

Job description

We are looking for an experienced Client Partner / Account Director to manage and grow a strategic Honda account valued at approximately $50M USD in the Columbus, Ohio area.

The ideal candidate will have demonstrable experience managing the Honda account, with strong relationships across Honda's business and technology leadership, and a proven track record of managing large engineering/technology services engagements.

Key Responsibilities

• Own the overall Honda account relationship, including account strategy, revenue, profitability, customer satisfaction, and growth.
• Manage a strategic account with approximately $50M USD annual business/revenue responsibility.
• Develop and maintain strong relationships with Honda's senior executives, business leaders, engineering teams, and technology stakeholders.
• Identify and drive new business opportunities across engineering, digital, automotive, manufacturing, connected vehicles, software, and product development areas.
• Lead account planning, pipeline development, forecasting, commercial negotiations, and contract discussions.
• Coordinate with delivery, engineering, sales, solutioning, and leadership teams to ensure successful program execution.
• Expand existing engagements and develop new strategic opportunities within Honda.
• Understand Honda's business priorities, technology roadmap, procurement processes, and organizational structure.
• Manage escalations and ensure timely resolution of customer issues.
• Build and execute a multi-year account growth strategy.
• Travel to Honda locations and customer sites as required.

Required Qualifications

• 12+ years of experience in IT services, engineering services, automotive engineering, or technology consulting.
• Proven experience as a Client Partner, Account Director, Account Manager, or equivalent senior customer-facing role.
• Mandatory: Previous direct experience managing the Honda/ similar account.
• Experience managing a $30M-$50M+ strategic account, preferably around the $50M scale.
• Strong understanding of the automotive industry and engineering services ecosystem.
• Established relationships with Honda stakeholders are highly desirable.
• Experience with large-scale managed services, engineering services, digital transformation, or product engineering engagements.
• Strong sales, account growth, negotiation, and executive relationship-management skills.
• Demonstrated experience managing large cross-functional teams and complex customer engagements.