Senior Client Operations Partner - Remote (US)

NielsenIQ; Chicago (IL); Remote; USD 84,000 - 90,000; Full time

Benefits offered by this job

Flexible working environment

Volunteer time off

Job summary

NielsenIQ, a leading consumer intelligence company, is seeking a Sr. Client Operations Partner to act as the liaison between clients, Commercial, and Operations teams.

You will advise on solutions, manage client health, and drive data quality across NIQ platforms. In this role, you will lead end-to-end client requests, coordinate product updates and data issues, and ensure timely BAU task delivery while building strong client relationships and communicating risks and opportunities to leadership.

Qualifications

• 10+ years of experience in CPG or related client roles.
• Strong analytical skills with ability to connect operations functions.
• Excellent written and verbal communication; translate complex data for clients.

Responsibilities

• Lead end-to-end resolution of client operational requests.
• Act as Operations lead for regional client health and wellness plans.
• Build client relationships with Commercial teams to reinforce trust.
• Prepare materials and represent Operations in client meetings.
• Prioritize client portfolios and internal resources for value.
• Provide timely updates on risks, opportunities, and initiatives.
• Ensure BAU maintenance tasks are delivered timely.
• Collaborate on ticket triage with Ops and Tech teams.

Skills

Client operations

CPG industry

Data understanding

Stakeholder mgmt

Excel/PowerPoint

Tools

Excel

PowerPoint

Outlook

SQL basics

Job description

NielsenIQ, a leading consumer intelligence company, is seeking a Sr. Client Operations Partner to act as the liaison between clients, Commercial, and Operations teams.

You will advise on solutions, manage client health, and drive data quality across NIQ platforms. In this role, you will lead end-to-end client requests, coordinate product updates and data issues, and ensure timely BAU task delivery while building strong client relationships and communicating risks and opportunities to leadership.