Remote Client Insights Lead | Growth & Strategy

NielsenIQ; Chicago (IL); Remote; USD 70,000 - 80,000; Full time

Benefits offered by this job

Comprehensive health insurance

401(k) with company match

Discretionary paid time off & 11 paid 

Flexible working environment

Life insurance

Tuition Reimbursement

Job summary

NielsenIQ in the United States (remote with a Chicago preference) is seeking an Associate Client Manager to join the Industry Insights team. You will delight clients by delivering analysis and insights on industries, markets and consumers using NIQ data and tools.

The role emphasizes executing the service model, coaching juniors, driving customer satisfaction, and identifying revenue opportunities while building compelling data stories for clients.

Qualifications

• 3+ years in CPG industry or related sales, category management, or market research.
• Experience with NIQ solutions or similar analytics tools is preferred.
• Proficiency in pulling and analyzing NIQ data sources relevant to clients.
• Strong coaching ability and capability to guide junior team members.
• Excellent written and spoken English; digital savviness.

Responsibilities

• Use NIQ tools and metrics to answer clients' business questions.
• Collaborate with CS Insights and Account Leads to improve customer experience.
• Briefing sessions: respond to client questions with analytical outlines.
• Translate data into compelling client stories with insights and actions.
• Deliver insights using SCQA and AP frameworks.
• Drive customer satisfaction through relevant analyses.
• Identify revenue leads and work with AD to convert to revenue opportunities.
• Lead and coach juniors; execute according to service model.
• Champion initiatives and meet KPI targets.
• Lead Thought Leadership Projects.
• Ensure client briefing is comprehensive.

Skills

CPG industry experience

Analytics

Microsoft Excel

PowerPoint

Google Sheets/Slides

English communication

Tools

Discover

RMS

Homescan

Omni

Spectra

Job description

NielsenIQ in the United States (remote with a Chicago preference) is seeking an Associate Client Manager to join the Industry Insights team. You will delight clients by delivering analysis and insights on industries, markets and consumers using NIQ data and tools.

The role emphasizes executing the service model, coaching juniors, driving customer satisfaction, and identifying revenue opportunities while building compelling data stories for clients.