Senior Client Operations & Data Quality Lead

Nielsen Consumer LLC; Chicago (IL); Remote; USD 84.000 - 90.000; Vollzeit

Benefits dieser Stelle

Flexible working environment

Health insurance

Zusammenfassung

NIQ is seeking a Sr. Client Operations Partner to coordinate between clients, Commercial and Operations teams, ensuring data quality and operational excellence.

Based in the United States, you will advise on solutions, manage client health programs, and build trust in NIQ products and services through proactive collaboration with cross-functional partners. A background in the CPG space and strong analytical and communication skills are essential.

Qualifikationen

• 10+ years experience in a CPG-related role or with consumer client experience.
• Excellent written and verbal communication with ability to translate complex data for clients.
• Ability to manage multiple clients and priorities with attention to detail.

Aufgaben

• Lead end-to-end resolution of client operational requests across systems and data workflows.
• Act as Operations contact for regional client health, driving wellness plans with cross-functional teams.
• Build strong client relationships in partnership with Commercial teams, ensuring trust in data quality and product delivery.
• Provide timely updates to management on risks, opportunities, and action plans to maintain client satisfaction.
• Contribute to internal forums for Client Health Tracking and Quality Escape Management and support root cause analysis.

Kenntnisse

Analytical mindset

Strong communication

Client relationship management

Ability to coach others

Multi-client management

Tools

Microsoft Office Suite

Jobbeschreibung

NIQ is seeking a Sr. Client Operations Partner to coordinate between clients, Commercial and Operations teams, ensuring data quality and operational excellence.

Based in the United States, you will advise on solutions, manage client health programs, and build trust in NIQ products and services through proactive collaboration with cross-functional partners. A background in the CPG space and strong analytical and communication skills are essential.