Senior Client Implementation Program Manager (Remote)

PSI Services; Charleston (WV); Remote; USD 144,000 - 176,000; Full time

Job summary

PSI Services is seeking a Manager, Client Implementation Project Management, to lead PSI’s client implementation portfolio remotely across the US. You will own the PM function, guide project teams, and partner with commercial, product, and operations to align delivery with PSI’s goals.

This is a senior, hands-on leadership role focused on scalable, high-quality client outcomes. The role emphasizes ownership of standard processes, effective governance, and proactive resource planning while

Qualifications

• Total experience: 10+ years in project or program delivery.
• Education to Bachelor’s degree level in a related field.
• Proven ability to fully own and run a team independently.
• Prince2 / PMP / Agile experience preferred.

Responsibilities

• Owns and leads the client implementation project management team.
• Sets strategy and operating model for the function.
• Manages portfolio resources, capacity, and priorities across the team.
• Delivers consistent project governance, reporting, and quality standards.
• Supports proposals and sales by defining realistic implementation timelines.

Skills

Leadership

Program management

Stakeholder management

Strategic thinking

People management

Education

Bachelor's degree

Tools

MS Project

Smartsheet

Jira

Job description

PSI Services is seeking a Manager, Client Implementation Project Management, to lead PSI’s client implementation portfolio remotely across the US. You will own the PM function, guide project teams, and partner with commercial, product, and operations to align delivery with PSI’s goals.

This is a senior, hands-on leadership role focused on scalable, high-quality client outcomes. The role emphasizes ownership of standard processes, effective governance, and proactive resource planning while