Senior Client-Focused Financial Specialist

Synovus; Macon (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

Synovus in Macon, GA is seeking a Financial Specialist who proudly delivers distinctive client service. You will act as a single touch point for clients, assist with banking transactions, open new accounts, and promote solutions aligned with client needs.

In this role you will engage in conversations about products, expand relationships, and ensure compliance with banking regulations while maintaining accuracy and attention to detail in a fast-paced office environment.

Qualifications

• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Knowledge of federal banking regulations and compliance.
• Excellent organizational and problem-solving abilities.

Responsibilities

• Provide distinctive service to clients and prospects, in person and over the telephone. Respond to client inquiries and satisfactorily resolve client issues.
• Support firm-wide achievement of the three-ring standard (all phones answered by a live person within three rings).
• Meet all the client's financial needs and refer clients to other specialty areas as appropriate.
• Assist other team members as needed to ensure delivery of distinctive service.

Skills

Interpersonal skills

Verbal communication

Written communication

Time management

Analytical thinking

Education

High School Diploma or equivalent

College degree preferred

Tools

Microsoft Office

Job description

Synovus in Macon, GA is seeking a Financial Specialist who proudly delivers distinctive client service. You will act as a single touch point for clients, assist with banking transactions, open new accounts, and promote solutions aligned with client needs.

In this role you will engage in conversations about products, expand relationships, and ensure compliance with banking regulations while maintaining accuracy and attention to detail in a fast-paced office environment.