Senior Banking Client Experience Specialist

Synovus Financial Corp; Atlanta (GA); On-site; USD 90,000 - 115,000; Full time

Job summary

Synovus Financial Corp. in Atlanta seeks a Financial Specialist to serve as the single touch point for clients, handling deposits, withdrawals, and account services while expanding relationships.

You will ensure regulatory compliance and accurate documentation, greeting clients and guiding them to suitable products and services. In a fast-paced banking environment, you will open new accounts, process paperwork, and coordinate with specialists in Trust, Investments, Insurance, and Treasury

Qualifications

• High School Diploma or equivalent; college degree preferred.
• Minimum of 10 years of experience in financial services.
• Strong knowledge of banking regulations and compliance; proficiency with office software.

Responsibilities

• Provide distinctive service to clients in person and by phone, handling deposits, withdrawals, payments, and account inquiries.
• Open new accounts and process related paperwork while verifying client information.
• Ensure compliance with banking policies and applicable laws; manage risk and fraud exposure.
• Coordinate with team and specialists to meet client financial needs and expand relationships.

Skills

Client service

Regulatory compliance

Financial knowledge

Interpersonal communication

Time management

Education

High School Diploma or equivalent

College degree preferred

Tools

Microsoft Office

Job description

Synovus Financial Corp. in Atlanta seeks a Financial Specialist to serve as the single touch point for clients, handling deposits, withdrawals, and account services while expanding relationships.

You will ensure regulatory compliance and accurate documentation, greeting clients and guiding them to suitable products and services. In a fast-paced banking environment, you will open new accounts, process paperwork, and coordinate with specialists in Trust, Investments, Insurance, and Treasury