Senior Client Banking Specialist

Synovus Financial Corp; Macon (GA); On-site; USD 55,000 - 85,000; Full time

Job summary

Synovus is seeking a Financial Specialist to serve as a single touch point for clients, guiding them through banking solutions and delivering distinctive service at Pinnacle Bank. The role emphasizes fast, accurate support, cross-selling opportunities, and building lasting client relationships in a busy office environment.

The candidate will have strong knowledge of banking products, exceptional communication skills, and the ability to manage multiple tasks while maintaining strict compliance

Qualifications

• Proficient in Microsoft Office and banking software; strong regulatory knowledge.
• Excellent interpersonal, verbal, and written communication abilities.
• High attention to detail with ability to multi-task and manage time.
• Minimum of 10 years' experience in financial services.

Responsibilities

• Provide distinctive client service in person and by phone; resolve issues promptly.
• Open new accounts and process related paperwork; verify credentials.
• Support three-ring standard and ensure compliance with laws and policies.
• Assist with account maintenance, transfers, and other banking transactions.

Skills

Microsoft Office proficiency

Interpersonal skills

Verbal communication

Written communication

Organizational skills

Analytical & mathematical reasoning

Time management

Multi-tasking

Working under pressure

Education

High school diploma or equivalent

College degree preferred

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Synovus is seeking a Financial Specialist to serve as a single touch point for clients, guiding them through banking solutions and delivering distinctive service at Pinnacle Bank. The role emphasizes fast, accurate support, cross-selling opportunities, and building lasting client relationships in a busy office environment.

The candidate will have strong knowledge of banking products, exceptional communication skills, and the ability to manage multiple tasks while maintaining strict compliance